Front Office Manager Jobs in California
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor at Marriott SDGQ - Full Time - $26.50
- San Diego, CA
- 17 hours ago
- San Diego, CA
- 17 hours ago
As Front Office Supervisor, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial responsibility...
Location: Courtyard Hawthorne/LAX TownePlace Suites Hawthorne/LAX Life as a Front Office Manager: Defining and implementing front desk objectives and procedures....
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As...
NOW HIRING! JOB TITLE: Front Office Supervisor JOB TYPE: Part-Time WAGE: DOE Blue Lake Casino and Hotel offers a fun and rewarding work environment for our Team Members. We offer many career paths...
Services Operations Location The Westin Los Angeles Airport, 5400 West Century Boulevard, Los Angeles, California, United States, 90045 Schedule Full Time Located Remotely?...
Hotel Front Desk Supervisor, Tenaya Lodge At Yosemite
- Fish Camp, CA
- 1 day ago
- Fish Camp, CA
- 1 day ago
The opportunity Delaware North Parks and Resorts is seeking full-time Hotel Front Desk Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. As Front Desk Supervisor,...
Employment type: PART-TIME We are looking for an energetic Front Desk Agent to join our team! A casual environment dealing with, mostly, visitors from the San Francisco Bay Area and the balance...
As Guest Services Supervisor, you are responsible for making sure the front desk staff is providing service consistent with impeccable Staypineapple standards....
Office Manager. 4....
Company Description A Central Coast legend reborn. From its earliest incarnation in 1886 as a popular stagecoach stop during California's Gold Rush, to its years as a surreptitious hangout through...
Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service....
The opportunity Delaware North Parks and Resorts is seeking full-time Hotel Front Desk Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. As Front Desk Supervisor,...
Reviews occupancy flow patterns throughout the evening as well as Guest Services logs and applicable computer reports to ensure proper department coverage and an outstanding level of service....
Food & Beverage Guest Experience Manager (Cotino)
- Palm Desert, CA
- 4 days ago
- Palm Desert, CA
- 4 days ago
service standards, compliance standards and food safety/sanitation guidelines, seeking out opportunities for improvement Lead by example to provide a positive work environment for the overall Food...
The Front Office Manager manages the daily operations of the Front Office staff....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in California
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Forecasting
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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