Rooms Division Manager Jobs
A Rooms Division Manager in the hospitality industry oversees the functioning of various departments like the front desk, housekeeping, concierge, and security to ensure a comfortable and safe stay for the guests. Their responsibilities include managing staff, handling budgets, maintaining inventory, setting room rates, and coordinating with other departments for smooth operations. Besides these, they also address any issues or complaints from the guests, ensuring their satisfaction, and hence play a crucial role in enhancing the reputation of the hotel.
Key skills for a Rooms Division Manager include exceptional communication, leadership and problem-solving skills, strong customer service orientation, familiarity with hotel management software, and deep understanding of health and safety regulations. Financial acumen to manage budgets and basic IT skills are also essential. While there are no specific certifications required, a degree in Hospitality Management is usually preferred. Prior experience in the hospitality industry is a must, and roles like Front Desk Supervisor, Guest Services Manager or Housekeeping Manager can provide the necessary exposure and experience to become a Rooms Division Manager.
The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security....
services department Ensure compliance with all relevant hospitality industry standards and regulations Contribute to the development and implementation of new guest service initiatives and programs...
May participate in total hotel management as a member of the Hotel Executive Committee....
service in a timely manner to both guests and fellow team members that meets the companys guest service culture standards Perform other duties as assigned Qualifications At least 1 year of experience...
Director of Rooms and Guest Services - DoubleTree Abilene
- Abilene, TX
- 20 hours ago
- Abilene, TX
- 20 hours ago
The Director of Rooms and Guest Services is responsible for the direction and oversight of key guest contact departments and their managers/team members....
Division Manager, you would: Leadership of Rooms departments to ensure all guests are provided with quality service while maximizing room revenue and productivity, and developing managers and employees...
Focuses the Guest Services Department on their role in contributing to the guest service scores. Monitors all V.I.P.'s special guests and requests....
Utilize labor management tools to schedule and control labor costs....
Focuses the Guest Services Department on their role in contributing to the guest service scores. Monitors all V.I.P.'s special guests and requests....
The Director of Guest Services is responsible for the overall management of the Front Office operations....
Ensure sign off of all Service Standards by Position competencies for Rooms division managers. Monitor completion of the Service Standards by Position Training Checklists for hourly staff....
., Front Office, Concierge, Guest Services & Housekeeping) and managing staff....
Solid understanding of Rooms Division operations, including Front Office systems, housekeeping, and guest services protocols....
Assistant Director of Rooms - Waldorf Astoria Monarch Beach Resort
- Dana Point, CA
- 5 days ago
- Dana Point, CA
- 5 days ago
The departments you will oversee include Front Office, Guest Services, Housekeeping, Laundry, and Valet Parking....
To assist the Director of Rooms with the performance of the Room Division which covers Front Desk, Ideal Services, Housekeeping, Laundry, Guest Services, Loss Prevention, Reservations, and Mokara Spa...
Rooms Division Manager Online Courses and Training Opportunities
Salary for Rooms Division Manager Jobs Nationwide
Required or preferred licenses and certifications for Rooms Division Manager positions.
Highest Education Level
Rooms Division Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Rooms Division Manager position
- Front of House
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Laundry
- Labor Management
- Marketing Strategies
- Front Office
- Complaint Resolution
- Corrective Actions & Preventive Actions
- Property Management
- Employee Relations
- Loss Prevention
- Cash Management
- Budget Forecasting
- Problem Resolution
- Business Administration
- Housekeeping
- Financial Management
- Forecasting
- Operations Management
- Staffing
- Payroll
- Implementation
- Accounting
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Mentoring
- Telephone Skills
- Events
- Budgeting
- Budgets
- Bachelor's Degree
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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