Rooms Division Manager Jobs
A Rooms Division Manager in the hospitality industry oversees the functioning of various departments like the front desk, housekeeping, concierge, and security to ensure a comfortable and safe stay for the guests. Their responsibilities include managing staff, handling budgets, maintaining inventory, setting room rates, and coordinating with other departments for smooth operations. Besides these, they also address any issues or complaints from the guests, ensuring their satisfaction, and hence play a crucial role in enhancing the reputation of the hotel.
Key skills for a Rooms Division Manager include exceptional communication, leadership and problem-solving skills, strong customer service orientation, familiarity with hotel management software, and deep understanding of health and safety regulations. Financial acumen to manage budgets and basic IT skills are also essential. While there are no specific certifications required, a degree in Hospitality Management is usually preferred. Prior experience in the hospitality industry is a must, and roles like Front Desk Supervisor, Guest Services Manager or Housekeeping Manager can provide the necessary exposure and experience to become a Rooms Division Manager.
The Director of Guest Services will be responsible for all front office functions and team members....
This includes the Front Office staff, Guest Services, and Housekeeping. Duties may also include training, staff development and scheduling. Analyzes service issues and identifies trends....
Assistant Director of Rooms / Hotel Operations - Private Hotel & Training Center!
- Westlake, TX
- 1 day ago
- Westlake, TX
- 1 day ago
Preferred experience in Front Office, Guest Services, or Housekeeping within a hotel operations. Strong computer skills. Proficient in Microsoft Excel and Outlook....
May participate in total hotel management as a member of the Hotel Executive Committee....
Conducts daily review of Rooms Division hotel operations with Department Heads. Attends hotel operational meetings, rooms departmental meetings, and associate-related events....
Collegiate Hotel Group is seeking a Director of Rooms to lead Graduate Richmond and their brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIES Managing rooms budget and...
management systems and guest service software Availability to work flexible hours, including evenings and weekends Benefits Davidson Hospitality Group is an award-winning, full-service hospitality...
The Director of Rooms is responsible for managing the Front Office, Guest Services, Housekeeping and Spa departments of the hotel....
Qualifications Education - Bachelor's degree in Hotel Management, Business or related field preferred....
What You'll Do Lead all Front Office and Bell operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team....
Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance....
Oversee and monitor guest services to ensure guest satisfaction and ensure maximum room revenue....
management or a related field and at least 4 years of management experience in the hotel industry....
Serves as Guest Relations Manager and handles the tracking of service issues....
Management (or related field) or equivalent experience 3+ year previous Guest Service management experience, demonstrating ability to develop comprehensive organizational plans and managing people...
Rooms Division Manager Online Courses and Training Opportunities
Salary for Rooms Division Manager Jobs Nationwide
Required or preferred licenses and certifications for Rooms Division Manager positions.
Highest Education Level
Rooms Division Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Rooms Division Manager position
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Motivating
- Laundry
- Hospitality Management
- Labor Management
- Marketing Strategies
- Front Office
- Directing
- Corrective Actions & Preventive Actions
- Property Management
- Complaint Resolution
- Employee Relations
- Cash Management
- Budget Forecasting
- Loss Prevention
- Problem Resolution
- Business Administration
- Housekeeping
- Reimbursement
- Forecasting
- Customer Satisfaction
- Interviewing
- Operations Management
- Payroll
- Friendliness
- Auditing
- Events
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Budgets
- Bachelor's Degree
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Rooms Division Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »