Casino Operations Manager Jobs
A Casino Operations Manager is an integral part of the hospitality industry, responsible for overseeing all operations and ensuring smooth functioning within a casino. They handle a wide range of responsibilities including managing staff, ensuring compliance with gambling laws and regulations, providing excellent customer service, handling financial management and budgeting, and implementing strategies to maximize casino profitability. They also have to deal with escalated customer issues, oversee casino security, and liaise with other departments to ensure a seamless customer experience.
Proficiency in business management and customer service are crucial skills for a Casino Operations Manager. They should be adept at problem-solving, have solid financial acumen, and possess strong leadership and communication skills. Knowledge of gambling regulations and laws is also key. Certification like Certified Casino Executive (CCE) or related qualifications can be beneficial. Prior to becoming a Casino Operations Manager, one may serve in roles such as a Casino Floor Supervisor, Casino Dealer, or Gaming Manager. These roles provide the necessary experience in casino operations and customer service, paving the way for a successful career as a Casino Operations Manager.
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being...
Essential Duties and Responsibilities: Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. Establishes self as highly credible...
Must provide and promote the highest level of guest service and outstanding guest relations. Assist in making reservations for guest requests including meals, drinks, tickets, etc....
Summary: Under the direction of the General Manager, responsible for facilitating communications, assisting with handling guest requests and disputes, supporting, motivating and assisting staff to...
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being...
Salary Not Available Position range in Missouri $55k - $61k Per Year Casino Shift Manager Affinity Gaming, LLC. Occupation: First-Line Supervisors of Gambling Services Workers Location: Saint...
Supervisor Casino Games-Full Time (Caesars Atlantic City)
- Atlantic City, NJ
- 14 days ago
- Atlantic City, NJ
- 14 days ago
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer...
Safeguard the assets of the company. Implement casino department policies and procedures as directed by the Casino Manager. Manage, direct, and supervise on a shift basis, all personnel assigned...
Casino Operations Manager Pending Regulatory Approval
- Lawrenceburg, IN
- 15 days ago
- Lawrenceburg, IN
- 15 days ago
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
JOB SUMMARY: The Slot Shift Manager is responsible for monitoring and supervising the daily gaming floor operations on a specific shift, ensuring that courteous and prompt service is provided by...
Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues....
ESSENTIAL JOB FUNCTIONS: Manages and directs the day-to-day operations of Cage including safeguarding assets. Guides and instructs Cage Team Members in the proper performance of their duties....
Assistant Table Games Manager - Full Time (Harrah's Hoosier Park)
- Anderson, IN
- 30+ days ago
- Anderson, IN
- 30+ days ago
JOB SUMMARY: Assists with the management of the Table Games Department on an assigned shift and in accordance with the approved policies, procedures, Indiana Gaming Commission Regulations and...
Supervisor Casino Games - Part Time (Tropicana Atlantic City)
- Atlantic City, NJ
- 30+ days ago
- Atlantic City, NJ
- 30+ days ago
Job Duties: Supervises table games employees during day to day casino table games operation. Trains, counsels, monitor performance and conduct of table games dealers. Responsible to ensure that...
Supervisor Casino Games- Full Time (Harrah's Atlantic City)
- Atlantic City, NJ
- 30+ days ago
- Atlantic City, NJ
- 30+ days ago
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer...
Casino Operations Manager Online Courses and Training Opportunities
Salary for Casino Operations Manager Jobs Nationwide
Highest Education Level
Casino Operations Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Casino Operations Manager position
- Wellness
- Guest Relations
- Guest Service
- Accounts Payable/Receivable
- Complaint Resolution
- Business Administration
- Cash Handling
- Counseling
- Customer Satisfaction
- Strategy Development
- Staffing
- Collections
- Accounting
- Listening
- Retail
- Customer Relations
- High School Diploma
- Decision Making
- Written Communication
- Friendliness
- Verbal Communication
- Auditing
- Events
- Coaching
- Interpersonal Skills
- Education Experience
- Reporting
- English
- Regulations
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Casino Operations Manager Related Career Advice Articles
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »