Service Manager Jobs in Georgia
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
A Life Changing Career That Changes More Than One Life Belmont Village Senior Living employees provide premier assisted living and memory care services for seniors who call our communities home....
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate...
The ideal candidate will be responsible for ensuring high standards of food quality, presentation, and customer service in our dining facilities....
Monitor and maintain portion control and food quality. Safety and Sanitation: Ensure compliance with food safety, sanitation, and hygiene standards....
Monitor and maintain portion control and food quality. Safety and Sanitation: Ensure compliance with food safety, sanitation, and hygiene standards....
The Catering Service Manager has the authority to resolve client, staff and vendor complaints....
The Catering Service Manager has the authority to resolve client, staff and vendor complaints....
Dining Room Coordinator Full Time Management Sandy Springs, GA, US 14 days ago Requisition ID: 1516 Salary Range: $21.00 To $23.00 Hourly JOB DESCRIPTION Job Title: Dining Room Coordinator...
What you bring Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required....
Position Title: Dining Services Director - Atlanta, GA Salary: $80,000-$90,000/yr. Flik Independent School Dining has been leading the way in transforming private and independent school...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Georgia
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Food Cost Management
- Front of House
- Food Quality
- Hotel Operations
- Banquet Catering
- Catering Sales
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Hospitality Management
- Aloha POS
- Food Service Management
- Labor Management
- Catering
- Meeting Planning
- Recipe Development
- Culinary Arts
- Food Handling
- Sanitation
- Food Preparation
- Cost Management
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Profit & Loss Management
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Referrals
- Operations Management
- Staffing
- Purchasing
- Accounting
- High School Diploma
- Driving
- Friendliness
- Coaching
- Microsoft Outlook
- Presentation
- Events
- Budgets
- Employee Development
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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