Front Office Manager Jobs in Georgia
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
THE ROLE Position: Assistant Guest Service Manager Reports To: Guest Services Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality...
Guest Experience Manager (Hourly Manager) At CAVA, w e love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Manages Guest Service Supervisors, Guest Service Representatives, Night Auditors, Concierge Staff, Bell Attendants, Shuttle Services, and Gift Shop....
Front Desk Supervisor - Hampton Inn & Suites Savannah Historic Dist.
- Savannah, GA
- 2 days ago
- Savannah, GA
- 2 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
Front Office Supervisor - Waldorf Astoria Atlanta Buckhead
- Atlanta, GA
- 5 days ago
- Atlanta, GA
- 5 days ago
Must possess excellent guest service and problem resolution skills. Quality driven with a passion for excellence in guest service and satisfaction. Approachable, open minded and fair....
Direct the efforts of the Assistant Front Office Managers, Front Desk Supervisors, Concierge, Guest Service Agents and Front Office Agents....
Front Desk Supervisor Full-Time Le Meridien Atlanta Perimeter Atlanta, GA A property of: Shaner Hotel Group Posted about 3 hours ago SHARE THIS JOB JOB DETAILS Job Description Be available to work...
Work inside 95% ID: 2025-26490 Position Type: Regular Full-Time Property : Perry Lane Hotel Outlet: Hotel Category: Front Desk & Guest Services Address : 255 E Perry St....
Front Desk Supervisor - Embassy Suites Savannah Historic
- Savannah, GA
- 6 days ago
- Savannah, GA
- 6 days ago
service and financial profitability....
Front Office Manager - Embassy Suites by Hilton Atlanta Buckhead
- Atlanta, GA
- 6 days ago
- Atlanta, GA
- 6 days ago
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
Oversee and support the Guest Services, Guest Relations, Group Sales, and Animal Interaction Desk Point of sale team members. 8....
The Front Office Manager should possess strong communication skills and demonstrate leadership abilities....
We value U.S. military experience and invite all qualified military candidates to apply Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction...
Ensures efficient, friendly, and professional guest registration, check-out, and telephone service; supervise front guest service agents to ensure that established procedures are followed....
JOB Posting JOB TITLE: Guest Services Supervisor DEPARTMENT: Front Office/Store REPORTS TO: General Manager POSITION PURPOSE: The Guest Services Supervisor is responsible for inspiring, developing,...
Demographic Data for Georgia
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Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Georgia
Highest Education Level
Front Office Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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