Front Office Manager Jobs in Georgia
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Fitness / Spa Front Desk Supervisor - FORTH Hotel & Club
- Atlanta, GA
- 5 hours ago
- Atlanta, GA
- 5 hours ago
Proficiency in hotel management software, Microsoft Office, and point-of-sale systems. Demonstrated knowledge of gym operations, spa services, and customer service best practices....
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
Guest Service Manager - Hampton Inn & Suites Savannah Historic District
- Savannah, GA
- 1 day ago
- Savannah, GA
- 1 day ago
A Guest Services Manager is responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Proficiency in front desk software and hotel management systems. Two to three years' experience in a similar position preferred....
Manage staff, optimize workflows, maintain client relationships, and ensure compliance with company policies and safety regulations, serving as the main point of contact for property owners, hotel management...
Duties: Assist the Director with hiring and training all Reynolds Concierge/Guest Services staff....
management company....
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Services personnel Coordinates the distribution of hotel information to Guest Services employees and the maintenance of all Guest Services logs Evaluate individual employee training needs and requirements...
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and...
Knowledge/Skills Requires working knowledge of guest services and hotel services, policies or operations....
Essential Job Functions: Promote and maintain efficient and courteous service to customers at all times to ensure that "No more than two customers waiting in line" policy is always followed....
FRONT DESK SUPERVISOR ATLANTA, GA APPLY SHARE Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Georgia
Highest Education Level
Front Office Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Front Office
- Baking
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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