Service Manager Jobs in Dfw Airport, TX
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Watauga, TX (12 miles from Dfw Airport, TX)
- 18 hours ago
- Watauga, TX (12 miles from Dfw Airport, TX)
- 18 hours ago
Overview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can...
- Dallas, TX (15 miles from Dfw Airport, TX)
- 1 day ago
- Dallas, TX (15 miles from Dfw Airport, TX)
- 1 day ago
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50...
- Dallas, TX (15 miles from Dfw Airport, TX)
- 7 days ago
- Dallas, TX (15 miles from Dfw Airport, TX)
- 7 days ago
Convention Services Manager Full-Time Omni Hotels & Resorts Dallas, TX Posted 1 day ago SHARE THIS JOB JOB DETAILS Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic...
- Fort Worth, TX (20 miles from Dfw Airport, TX)
- 11 days ago
- Fort Worth, TX (20 miles from Dfw Airport, TX)
- 11 days ago
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
- Dallas, TX (15 miles from Dfw Airport, TX)
- 14 days ago
- Dallas, TX (15 miles from Dfw Airport, TX)
- 14 days ago
Job Purpose & Scope Manages the security concierge team responsible for providing exceptional customer support services while also protecting against unauthorized entry and responding to security...
- Fort Worth, TX (20 miles from Dfw Airport, TX)
- 14 days ago
- Fort Worth, TX (20 miles from Dfw Airport, TX)
- 14 days ago
Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations....
- Dallas, TX (15 miles from Dfw Airport, TX)
- 23 days ago
- Dallas, TX (15 miles from Dfw Airport, TX)
- 23 days ago
The ultimate liaison, a Catering Services Manager is able to pull together all the pieces and departments necessary to execute a successful and memorable event....
Demographic Data for Dfw Airport, TX
Moving to Dfw Airport, TX? Find some basic demographic data about Dfw Airport, TX below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Dfw Airport, TX
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Dfw Airport, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Room Service
- Food Cost Management
- Front of House
- Food Quality
- Hotel Operations
- Banquet Catering
- Catering Sales
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Hospitality Management
- Aloha POS
- Food Service Management
- Labor Management
- Catering
- Meeting Planning
- Culinary Arts
- Food Handling
- Sanitation
- Food Preparation
- Cost Management
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Complaint Resolution
- Profit & Loss Management
- Reimbursement
- Customer Satisfaction
- Referrals
- Purchasing
- Operations Management
- Staffing
- Accounting
- Driving
- High School Diploma
- Friendliness
- Coaching
- Presentation
- Events
- Budgets
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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