Service Manager Jobs in Texas
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a...
Maintaining superior cleanliness and safety standards, along with the ability to manage and motivate staff members and maintaining a positive physical and social environment for our residents....
Overview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can...
Convention Services Manager OEM Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,677 current hospitality jobs what where Convention Services...
Overview The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, its the new social hub for great food, fun and nightlife. This 16-story hotel features...
Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for...
Concierge Manager Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,664 current hospitality jobs what where Concierge Manager Horseshoe...
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively...
Residential Concierge Manager - Waters Condos
- Horseshoe Bay, TX
- 24 days ago
- Horseshoe Bay, TX
- 24 days ago
Horseshoe Bay Resort's Condo Rental Program is looking to add a team member! The Residential Concierge will cater to our premium Waters Lakeside condominium guests and create an exceptionally...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate...
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50...
Convention Services Manager Full-Time Omni Hotels & Resorts Dallas, TX Posted 1 day ago SHARE THIS JOB JOB DETAILS Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic...
What you will need to qualify for this position: Minimum of 3 years' experience in a food service management role Skill set and ability to cook when needed Degree in Restaurant Management or Hospitality...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Texas
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Guest Relations
- Catering Sales
- Hotel Sales
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Food Service Management
- Labor Management
- Meeting Planning
- Recipe Development
- Culinary Arts
- Sanitation
- Food Handling
- Food Preparation
- Cost Management
- Nutrition
- Hazard Analysis & Critical Control Point
- Directing
- Complaint Resolution
- Reimbursement
- Referrals
- Staffing
- Closing
- Purchasing
- Payroll
- Accounting
- High School Diploma
- Decision Making
- Friendliness
- Microsoft Outlook
- Presentation
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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