Service Manager Jobs in Corona, NY

A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.

Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.

1-3 of 3 Jobs

Convention Services Manager

  • New York, NY (7 miles from Corona, NY)
  • 2 days ago
  • New York, NY (7 miles from Corona, NY)
  • 2 days ago

The stunning NoMo SoHo is seeking a Convention Services Manager to join the team....

Dining Room and Room Service Manager $80K + Gratuities, All Benefits

  • New York, NY (7 miles from Corona, NY)
  • 4 days ago
  • New York, NY (7 miles from Corona, NY)
  • 4 days ago

Dining Room and Room Service Manager for Exclusive Private Apartment Building (Upper East Side, Manhattan) Salary is $80,000 Plus All Benefits and Very High Gratuities, Vacation Pay (Monday through...

Dining Services Director

  • Englewood Cliffs, NJ (10 miles from Corona, NY)
  • 10 days ago
  • Englewood Cliffs, NJ (10 miles from Corona, NY)
  • 10 days ago

Salary: $85000-$105000/year What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We...

Demographic Data for Corona, NY

Moving to Corona, NY? Find some basic demographic data about Corona, NY below.

Local
National
117,110
1,536
Medium/Lg

Service Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
edX
Services Marketing Fundamentals
The ever-changing world we live in today, service experiences remain in the heart of customers, and eventually impact businesses. Creating and managing wonderful service experience has become the...
FutureLearn
Service Science and Sustainability
The service industry is underpinned by the systems that help to provide a service, and the stakeholders in the companies involved. Understanding this complex ecosystem is the task of service...
Register to search for more online courses. >>>

Salary for Service Manager Jobs in Corona, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Service Manager positions.

Highest Education Level

Service Managers in Corona, NY offer the following education background
Bachelor's Degree
41.9%
Associate's Degree
16.1%
High School or GED
16.0%
Vocational Degree or Certification
10.9%
Master's Degree
10.6%
Some College
3.1%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Service Managers in Corona, NY
4-6 years
24.4%
2-4 years
22.1%
10+ years
14.4%
8-10 years
13.0%
1-2 years
11.3%
6-8 years
8.7%
Less than 1 year
5.1%
None
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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