Front Office Manager Jobs in New York, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
service, operational needs, and financial objectives are met Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates Promote same day selling...
The Front Office Manager should possess strongmunication skills and demonstrate leadership abilities....
The Front Office Supervisor will also be responsible for training all Front Office staff and assisting the Front Office Manager in improving the culture of the department and hotel....
Front Office Manager The Park Hotel Meadowlands NJ
- East Rutherford, NJ (6 miles from New York, NY)
- 1 day ago
- East Rutherford, NJ (6 miles from New York, NY)
- 1 day ago
. · Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive...
PM Front Desk Supervisor Newark Comfort Inn & Suites
- Newark, NJ (9 miles from New York, NY)
- 1 day ago
- Newark, NJ (9 miles from New York, NY)
- 1 day ago
ABOUT THE TEAM Get a great night's rest in the newest hotel at Newark Liberty International Airport. Conveniently located outside of Downtown Newark with picturesque views of the New York City...
For ticket relocations, work closely with Front Office Manager to ensure proper relocation procedures....
- Carle Place, NY (20 miles from New York, NY)
- 5 days ago
- Carle Place, NY (20 miles from New York, NY)
- 5 days ago
Experience - Minimum 1 year guest services, general office, accounts receivable or customer service experience; OR an equivalent combination....
Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s) Provides Concierge services to guests....
- Newark, NJ (9 miles from New York, NY)
- 5 days ago
- Newark, NJ (9 miles from New York, NY)
- 5 days ago
Front Desk Supervisor Full-Time PM Comfort Suites Newark- Airport Newark, NJ A property of: Shaner Hotel Group Posted 2 days ago SHARE THIS JOB JOB DETAILS Job Description Be available to work a...
Executive & Guest Experience Manager
- New York City, NY (2 miles from New York, NY)
- 5 days ago
- New York City, NY (2 miles from New York, NY)
- 5 days ago
Passionate about hotel operations and guest service with a minimum of 2 years of similar work experience. Excels at communication, both verbal and written....
- Bogota, NJ (8 miles from New York, NY)
- 5 days ago
- Bogota, NJ (8 miles from New York, NY)
- 5 days ago
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...
Required Years of Experience 1 year Job Details The Twenty Two is a luxury lifestyle hotel based in London. We are opening a new property with an all-day public restaurant and private members club...
We have an opening for a Manager, Guest Services. The Manager, Guest Services ensures an exceptional front of office experience for every visitor to Paul Hastings....
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager....
Front Desk Supervisor-The Opus, Westchester
- White Plains, NY (22 miles from New York, NY)
- 13 days ago
- White Plains, NY (22 miles from New York, NY)
- 13 days ago
Service associates and ensuring consistent quality customer service is delivered....
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New York, NY
Highest Education Level
Front Office Managers in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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