Front Office Manager Jobs in New York, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
JobID: 210616520 Category: General Management & Ops JobSchedule: Full time Posted Date: 2025-04-15T13:32:58+00:00 JobShift: Day Base Pay/Salary: New York,NY $71,250.00-$125,000.00 Join our team as...
- Garden City, NY (18 miles from New York, NY)
- 1 day ago
- Garden City, NY (18 miles from New York, NY)
- 1 day ago
Guest Service Manager is responsible for overseeing Guest Services, Concierge, Valet Parking and Front Service staff to ensure customer satisfaction, quality service, compliance with company policies...
- Elmsford, NY (23 miles from New York, NY)
- 1 day ago
- Elmsford, NY (23 miles from New York, NY)
- 1 day ago
Resident Services Manager Harbor Group Management Company - 3.7 Elmsford, NY Job Details Full-time $30 - $33 an hour 16 hours ago Benefits Health savings account Paid holidays Disability insurance...
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Executive & Guest Experience Manager
- New York City, NY (2 miles from New York, NY)
- 2 days ago
- New York City, NY (2 miles from New York, NY)
- 2 days ago
Passionate about hotel operations and guest service with a minimum of 2 years of similar work experience. Excels at communication, both verbal and written....
SALARY RANGE: $29.00 - $30.00 WHAT WE OFFER Medical/Dental/Vision - Competitive Team Member contribution rates Holiday Pay (9 days) Vacation Pay - start accruing day 1 and get up to 2 weeks the...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
City, State: New York, New York The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests...
UDR, Inc. and its affiliated companies are seeking a Resident Service Manager to be based at 95 Wall, our community (503 homes) located in New York, NY. Pay range: $65,000-$80,000 salary base plus...
- Elmsford, NY (23 miles from New York, NY)
- 9 days ago
- Elmsford, NY (23 miles from New York, NY)
- 9 days ago
The Days Inn Elmsford is hiring for a Front Office Manager. Evening and Weekend availability is required....
- Union, NJ (14 miles from New York, NY)
- 11 days ago
- Union, NJ (14 miles from New York, NY)
- 11 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Front Office Manager Hotel Barriere Fouquet's 456 Greenwich St New York, NY 10013 Hotel Medical, dental, vision, life and disability coverage plan, 10 vacation days per year with 2 additional personal...
As the Front Desk Manager, you will assist the Front Office Manager in leading the guest service team and supervising the daily operations of the hotel's continuing effort to deliver outstanding guest...
Provides high quality guest service while generating maximum revenue for the department....
You have at least 2 years of experience as a Front Office Manager in a Hotel, excellent interpersonal, leadership and communication skills, you are excellent at resolving challenges and dedicated to...
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New York, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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