Front Office Manager Jobs in New Mexico
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
service aides/bell staff, concierge staff and PBX operators....
Support hotel operations as needed for optimal guest experience. Other duties as assigned. Benefits: Part-time employees receive: Dental, Vision and 401k!...
Guest Services Supervisor at The Blake
- Taos Ski Valley, NM
- 25 days ago
- Taos Ski Valley, NM
- 25 days ago
Acts as Supervisor on Duty when the Front Office Manager is off property, ensuring all hotel operations run smoothly....
Guest Services Supervisor Part-Time Pan American Center
- Las Cruces, NM
- 28 days ago
- Las Cruces, NM
- 28 days ago
with other Guest Services supervisors Serves as the first line for patron complaints and Guest Services Attendant concerns/issues Serve as ticket taker and/or usher distributing programs and escorting...
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
Establish and implement standards and procedures to ensure the highest level of guest service....
What you will be doing Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the property management...
Post FRONT DESK SUPERVISOR Job Category: Hotel Requisition Number: FRONT001835 Posting Details Posted: February 26, 2025 Full-Time On-site Locations Showing 1 location Mescalero, NM 88340, USA Job...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New Mexico
Highest Education Level
Front Office Managers in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Front Office
- Baking
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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