Front Office Manager Jobs in Rockleigh, NJ
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Yonkers, NY (5 miles from Rockleigh, NJ)
- 1 day ago
- Yonkers, NY (5 miles from Rockleigh, NJ)
- 1 day ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage thats been perfecting how to eat and...
- New York, NY (17 miles from Rockleigh, NJ)
- 2 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 2 days ago
You have at least 2 years of experience as a Front Office Manager in a Hotel, excellent interpersonal, leadership and communication skills, you are excellent at resolving challenges and dedicated to...
Front Office Manager (Overnight) - Tempo New York Times Square
- New York, NY (17 miles from Rockleigh, NJ)
- 4 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 4 days ago
The Tempo New York Times Square is looking for an Overnight Front Office Manager to join our team....
- New York, NY (17 miles from Rockleigh, NJ)
- 6 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 6 days ago
Effectively trains guest service agents on proper front desk procedures....
SBN - Guest Services Supervisor
- New York, NY (17 miles from Rockleigh, NJ)
- 6 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 6 days ago
Position has 5 professional level reports - Guest Service Specialist 3, Guest Service Operator - 2 Key Responsibilities Ensures Guest Service Staff is trained to a high standard of guest service delivery...
- New York, NY (17 miles from Rockleigh, NJ)
- 60+ days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 60+ days ago
Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous...
- New York, NY (17 miles from Rockleigh, NJ)
- 8 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 8 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- Edgewater, NJ (12 miles from Rockleigh, NJ)
- 11 days ago
- Edgewater, NJ (12 miles from Rockleigh, NJ)
- 11 days ago
Guest Experience Manager at CAVA Guest Experience Manager at CAVA in Edgewater, New Jersey Posted in Other 2 days ago. Job Description: Guest Experience Manager(Hourly Manager) At CAVA, we make it...
Employee and Guest Experience Manager
- New York, NY (17 miles from Rockleigh, NJ)
- 11 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 11 days ago
Administrator for the guest service, recognition and employee training system(s). Administer anniversary service awards and other employee recognition and guest service programs....
- Central Valley, NY (23 miles from Rockleigh, NJ)
- 11 days ago
- Central Valley, NY (23 miles from Rockleigh, NJ)
- 11 days ago
Encourage, through role modeling and active support, a guest services team that readily accepts and adopts change....
- New York, NY (17 miles from Rockleigh, NJ)
- 11 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 11 days ago
In this capacity he/she is the direct link between the guests and senior officers, shore side directors and Guest Relations Manager....
- Fort Lee, NJ (11 miles from Rockleigh, NJ)
- 11 days ago
- Fort Lee, NJ (11 miles from Rockleigh, NJ)
- 11 days ago
City, State: Fort Lee, New Jersey The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests...
- New York, NY (17 miles from Rockleigh, NJ)
- 13 days ago
- New York, NY (17 miles from Rockleigh, NJ)
- 13 days ago
The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services....
- New York City, NY (20 miles from Rockleigh, NJ)
- 13 days ago
- New York City, NY (20 miles from Rockleigh, NJ)
- 13 days ago
The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services....
- North Bergen, NJ (15 miles from Rockleigh, NJ)
- 13 days ago
- North Bergen, NJ (15 miles from Rockleigh, NJ)
- 13 days ago
City, State: North Bergen, New Jersey Pay Range: $40,000 - $50,000 depending on experience Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall...
Demographic Data for Rockleigh, NJ
Moving to Rockleigh, NJ? Find some basic demographic data about Rockleigh, NJ below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Rockleigh, NJ
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Rockleigh, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Education Experience
- Employee Development
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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