Front Office Manager Jobs in New Jersey
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Office Manager The Park Hotel Meadowlands NJ
- East Rutherford, NJ
- 1 day ago
- East Rutherford, NJ
- 1 day ago
. · Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive...
ABOUT THE TEAM Get a great night's rest in the newest hotel at Newark Liberty International Airport. Conveniently located outside of Downtown Newark with picturesque views of the New York City...
ShopRite - Front End Manager (Eickhoff NJ) Salary Range $17.50 - $18.50/hr
- Edison, NJ
- 4 days ago
- Edison, NJ
- 4 days ago
ShopRite - Front End Manager (Eickhoff NJ) Salary Range $17.50 - $18.50hr Job Description We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Front Desk Supervisor Full-Time PM Comfort Suites Newark- Airport Newark, NJ A property of: Shaner Hotel Group Posted 2 days ago SHARE THIS JOB JOB DETAILS Job Description Be available to work a...
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...
Effectively trains guest service agents on proper front desk procedures....
They are also responsible for supervising individual guest services team members....
They are also responsible for supervising individual guest services team members....
Every Crescent associate is a guest relations ambassador, every working minute of every day....
. · Develops and maintains operating / training manuals for the Front Desk and Guest Services. · Oversees reservations group coordinator, front desk, assistant front office manager and supervisors....
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full...
THE ROLE Position: Guest Services Supervisor Reports To: Operations Manager / General Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the...
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered....
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New Jersey
Highest Education Level
Front Office Managers in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »