Front Office Manager Jobs in Fort Sheridan, IL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
AC Hotel PM Front Desk Supervisor
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 17 hours ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 17 hours ago
Performs additional duties or projects as assigned by Front Office Manager. POSITION REQUIREMENTS: 1. Previous front desk experience required. 2....
Overnight Front Desk Supervisor - DoubleTree by Hilton Hotel Chicago - Magnificent Mile
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 23 hours ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 23 hours ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
Front Office Manager - The Drake Hotel
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 2 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 2 days ago
The Drake Hotel is seeking to hire a talented Front Office Manager to join their Team!...
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 7 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 7 days ago
service....
- Vernon Hills, IL (8 miles from Fort Sheridan, IL)
- 8 days ago
- Vernon Hills, IL (8 miles from Fort Sheridan, IL)
- 8 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 30+ days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 30+ days ago
Assigns and instructs guest service, front office, reservations and front desk agents in the details of work....
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 16 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 16 days ago
Ensure all guest service issues are resolved prior to guests leaving the property....
- Arlington Heights, IL (11 miles from Fort Sheridan, IL)
- 26 days ago
- Arlington Heights, IL (11 miles from Fort Sheridan, IL)
- 26 days ago
at NorthShore University Health System in Arlington Heights, Illinois, United States Job Description Position Highlights: Position: Manager - Guest Services Hourly Pay Range:$28.47 - $42.71....
- Evanston, IL (11 miles from Fort Sheridan, IL)
- 30+ days ago
- Evanston, IL (11 miles from Fort Sheridan, IL)
- 30+ days ago
Advancement Opportunities and Professional Career Path: Front Office Manager Assistant General Manager General Manager Are you looking to plant your roots, be a part of a TEAM that feels like family...
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 30+ days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 30+ days ago
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations....
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 45+ days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 45+ days ago
T.E.A.M = Together Everyone Achieves More Professional Career Path and Advancement Opportunities: Assistant Front Office Manger Front Office Manager Assistant General Manager Are you looking to plant...
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 45+ days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 45+ days ago
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Hotel Guest Service Supervisor
- Glenview, IL (9 miles from Fort Sheridan, IL)
- 45+ days ago
- Glenview, IL (9 miles from Fort Sheridan, IL)
- 45+ days ago
SUPERVISORY RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager....
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Fort Sheridan, IL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Fort Sheridan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Management
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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