Front Office Manager Jobs in Illinois
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
PROPERTY INFORMATION: Elevate your travel experience at Chicago Marriott Midway. Named a 2020 AAA Inspector's Best of Housekeeping hotel, our innovative hotel near Chicago Midway Airport offers...
at NorthShore University Health System in Arlington Heights, Illinois, United States Job Description Position Highlights: Position: Manager - Guest Services Hourly Pay Range:$28.47 - $42.71....
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
Franciscan Health Olympia Fields Campus20201 S Crawford Ave Olympia Fields, Illinois 60461 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of...
Assigns and instructs guest service, front office, reservations and front desk agents in the details of work....
FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: Trains, cross -trains, and retrains all front office personnel. Participates in the selection of front office personnel....
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
About this job The Guest Service Manager leads the hotel's front desk and guest services team....
T.E.A.M = Together Everyone Achieves More Professional Career Path and Advancement Opportunities: Assistant Front Office Manger Front Office Manager Assistant General Manager Are you looking to plant...
Advancement Opportunities and Professional Career Path: Front Office Manager Assistant General Manager General Manager Are you looking to plant your roots, be a part of a TEAM that feels like family...
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations....
Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests....
As Guest Services Supervisor, you are responsible for making sure the front desk staff is providing service consistent with impeccable Staypineapple standards....
T.E.A.M = Together Everyone Achieves More Professional Career Path and Advancement Opportunities: Assistant Front Office Manger Front Office Manager Assistant General Manager Are you looking to plant...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Illinois
Highest Education Level
Front Office Managers in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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