Front Office Manager Jobs in Colorado
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Job Details Level Experienced Job Location TAVA Waters Apartments - Denver, CO Position Type Full Time 30-40 hours per week Education Level None Salary Range $35.00 - $38.00 Hourly Travel...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage thats been perfecting how to eat and...
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up...
Act as the first point of contact in guest service recovery for the property. Review appointment book and events scheduled and schedule spa concierage employees accordingly....
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Position Purpose & Summary The night audit supervisor will be responsible for the hotel, its guests and staff during the overnight shift. The Overnight supervisor will assist guests and members...
Front Desk Manager - The Lodge At Breckenridge
- Breckenridge, CO
- 4 days ago
- Breckenridge, CO
- 4 days ago
Guest Services, Inc....
Guest Experience Manager - Lexus of Colorado Springs
- Colorado Springs, CO
- 5 days ago
- Colorado Springs, CO
- 5 days ago
Job Type Full-time Description Guest Experience Manager - Lexus of Colorado Springs Competitive Pay: $4,000 per month salary plus bonus Work Schedule: Flexible Full-time Hours Anticipated...
Location Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous...
GUEST SERVICES SUPERVISOR Reports to: Guest Services Manager, position is non-exempt Accepting Applications until March 17th, 2025, or until filled YOUR BENEFITS Position Range of Pay: $22.50 - $23.50...
PURPOSE: Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of...
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
Maintain constant communication with management and other departments to ensure guest service needs are met on a daily basis....
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Colorado
Highest Education Level
Front Office Managers in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »