Front Office Manager Jobs in Los Angeles, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Hawthorne, CA (7 miles from Los Angeles, CA)
- 3 hours ago
- Hawthorne, CA (7 miles from Los Angeles, CA)
- 3 hours ago
Responding to and resolving guest service requests....
Guest Experience Manager - Regent Santa Monica Beach
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 3 days ago
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 3 days ago
What We need from you: Minimum of 2 years of experience in a guest services leadership role, preferably in a luxury hotel environment....
- Hawthorne, CA (7 miles from Los Angeles, CA)
- 4 days ago
- Hawthorne, CA (7 miles from Los Angeles, CA)
- 4 days ago
Location: Courtyard Hawthorne/LAX TownePlace Suites Hawthorne/LAX Life as a Front Office Manager: Defining and implementing front desk objectives and procedures....
Services Operations Location The Westin Los Angeles Airport, 5400 West Century Boulevard, Los Angeles, California, United States, 90045 Schedule Full Time Located Remotely?...
- West Hollywood, CA (9 miles from Los Angeles, CA)
- 11 days ago
- West Hollywood, CA (9 miles from Los Angeles, CA)
- 11 days ago
Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations...
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
Assistant Guest Services Manager
- Beverly Hills, CA (11 miles from Los Angeles, CA)
- 18 days ago
- Beverly Hills, CA (11 miles from Los Angeles, CA)
- 18 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
- Fullerton, CA (21 miles from Los Angeles, CA)
- 30+ days ago
- Fullerton, CA (21 miles from Los Angeles, CA)
- 30+ days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
- Long Beach, CA (10 miles from Los Angeles, CA)
- 30+ days ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 30+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Guest Services Manager - Swing/PM Shift (EXEMPT) - Embassy Suites - LAX South
- El Segundo, CA (9 miles from Los Angeles, CA)
- 30+ days ago
- El Segundo, CA (9 miles from Los Angeles, CA)
- 30+ days ago
Complete knowledge of hotel operations preferred. Pay Range: The annual pay range is $67,000-$75,000 and is based on applicable and specialized experience and location....
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (7 miles from Los Angeles, CA)
- 21 days ago
- Downey, CA (7 miles from Los Angeles, CA)
- 21 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 22 days ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 22 days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
service orientation and training skills background required Must have a well-rounded understanding of all aspects of hotel operations Must be available to work flexible Overnight Shifts, Weekends and...
- Culver City, CA (8 miles from Los Angeles, CA)
- 26 days ago
- Culver City, CA (8 miles from Los Angeles, CA)
- 26 days ago
You will also collaborate with other departments to address guest needs, resolve issues, and maintain smooth hotel operations....
- Culver City, CA (8 miles from Los Angeles, CA)
- 27 days ago
- Culver City, CA (8 miles from Los Angeles, CA)
- 27 days ago
Guest Experience Manager CAVA - Culver City - 3.4 Culver City, CA Job Details Part-time | Full-time $24 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Parental leave Vision...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Los Angeles, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »