Front of House Manager Jobs in Gastonia, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 hours ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 hours ago
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it....
Air Logistics Customer Care Manager
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Charlotte is looking for a new Customer Care Manager to...
Customer Experience Manager Part Time 3.4 3.4 out of 5 stars Gastonia, NC Store - CHLT-GASTONIA, NC Deliver a customer centric shopping experience by managing and delivering effective front-end...
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 days ago
Morrison Healthcare Salary: Other Forms of Compensation: Pay Grade: 12 Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600...
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 days ago
& local marketing programs Champion sales building activities and suggestive selling Maximize table turnover, sales per guest, and sales per hour Meet and greet guests, investigating and resolving food...
- Charlotte, NC (23 miles from Gastonia, NC)
- 2 days ago
- Charlotte, NC (23 miles from Gastonia, NC)
- 2 days ago
Salary: Other Forms of Compensation: Pay Grade: 12 Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and...
Assistant Customer Service Manager- DLT
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Restaurant Manager - Unit 1582
- Gastonia, NC (6 miles from Gastonia, NC)
- 4 days ago
- Gastonia, NC (6 miles from Gastonia, NC)
- 4 days ago
Responsibilities Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas....
- Kings Mountain, NC (7 miles from Gastonia, NC)
- 5 days ago
- Kings Mountain, NC (7 miles from Gastonia, NC)
- 5 days ago
Shift Manager (Hourly, Non-Exempt) Fulenwider KFC/Taco Bell - Fulenwider Enterprises' Restaurants Job Snapshot Full-Time $12.00-$14.00/per hour Food, Hospitality, Restaurant Restaurant-Food...
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
Date Opened: Friday, March 07, 2025 12:00 AMClose Date: Tuesday, April 01, 2025 12:00 AMDepartment: Charlotte Area Transit System DepartmentAdministrative ManagementSalary: $73,630.73 - $92,038.42...
Responsibilities Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas....
Customer Service Manager Manufacturing
- Charlotte, NC (22 miles from Gastonia, NC)
- 12 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 12 days ago
Corning Incorporated Customer Service Manager Manufacturing in Charlotte , North Carolina Customer Service Manager Manufacturing Date: Feb 26, 2025 Location: Hemlock, MI, US, 48626Corning, NY, US,...
- Charlotte, NC (22 miles from Gastonia, NC)
- 12 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 12 days ago
M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always...
- Charlotte, NC (22 miles from Gastonia, NC)
- 14 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 14 days ago
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
- Charlotte, NC (22 miles from Gastonia, NC)
- 16 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 16 days ago
Chuy's is HIRING experienced Restaurant Managers!...
Demographic Data for Gastonia, NC
Moving to Gastonia, NC? Find some basic demographic data about Gastonia, NC below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Gastonia, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Gastonia, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Restaurant Management
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Firing
- Grilling
- Sales Development
- Food Safety
- Food Handling
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Math
- Staffing
- Decision Making
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Events
- Budgets
- Interpersonal Skills
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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