Front of House Manager Jobs in North Carolina
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
HMSHost at Charlotte Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28208 Regional Office Managed By HMSHost 78 Locations Apply Now Save this job SHARE THIS JOB Email...
Overview: It's an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and...
Assistant Customer Service Manager- DLT
- Holly Springs, NC
- 12 hours ago
- Holly Springs, NC
- 12 hours ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Full-Time | 3 AM Shifts + 2 PM Shifts per week What You'll Do: As a Restaurant Supervisor, you'll play a key role in ensuring exceptional dining experiences for our guests by: Leading and motivating front-of-house...
We are hiring a Restaurant Supervisor We are looking for people that have a passion to serve others! Our dining and beverage outlets and our events at our hotel provide great exposure of our venue...
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
Restaurant Managers play a key role in ensuring the smooth and efficient operation of our restaurant and fresh kitchen....
If you're ready to take the next step in your restaurant management career, our Shift Manager position is the right place to do it....
We are looking for a bilingual (English-Spanish), committed, friendly, upbeat individual to become a part of our team! If you are looking to gain experience in customer relations, sales, or...
Peak Performance Sports & PT - Front Office Coordinator/Rehab Tech
- Wake Forest, NC
- 2 days ago
- Wake Forest, NC
- 2 days ago
Peak Performance Sports & PT, an Alliance Physical Therapy Partner, is looking for a part-time hybrid Front Office Coordinator/Rehab Tech to join our team! Summary: The Front Office Coordinator is...
Store - CHLT-MATTHEWS, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Store - WAYNESVILLE, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in North Carolina
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Food Preparation
- Long-Term Disability
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Cash Handling
- Reimbursement
- Energetic
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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