Casino Operations Manager Jobs in Virginia
A Casino Operations Manager is an integral part of the hospitality industry, responsible for overseeing all operations and ensuring smooth functioning within a casino. They handle a wide range of responsibilities including managing staff, ensuring compliance with gambling laws and regulations, providing excellent customer service, handling financial management and budgeting, and implementing strategies to maximize casino profitability. They also have to deal with escalated customer issues, oversee casino security, and liaise with other departments to ensure a seamless customer experience.
Proficiency in business management and customer service are crucial skills for a Casino Operations Manager. They should be adept at problem-solving, have solid financial acumen, and possess strong leadership and communication skills. Knowledge of gambling regulations and laws is also key. Certification like Certified Casino Executive (CCE) or related qualifications can be beneficial. Prior to becoming a Casino Operations Manager, one may serve in roles such as a Casino Floor Supervisor, Casino Dealer, or Gaming Manager. These roles provide the necessary experience in casino operations and customer service, paving the way for a successful career as a Casino Operations Manager.
JOB SUMMARY: Reporting to the Casino Operations Controller, the Cage Manager directs the cashiering area in a manner that safeguards the assets of the company. This position interacts extensively...
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Casino Operations Manager Online Courses and Training Opportunities
Salary for Casino Operations Manager Jobs in Virginia
Highest Education Level
Casino Operations Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Casino Operations Manager position
- Guest Relations
- Guest Service
- Accounts Payable/Receivable
- Complaint Resolution
- Business Administration
- Counseling
- Strategy Development
- Distribution
- Staffing
- Collections
- Accounting
- Decision Making
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Flexibility
- Events
- Interpersonal Skills
- Bachelor's Degree
- English
- Inventory Management
- Education Experience
- Reporting
- Filing
- Multitasking
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Casino Operations Manager Related Career Advice Articles
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »