Front Office Manager Jobs in Virginia
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Essential Job Functions: Promote and maintain efficient and courteous service to customers at all times. Supervise and monitor the total functions of the front end. Supervise and monitor all...
The opportunity Delaware North Parks and Resorts is seeking a seasonal Front Desk Supervisor to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As Front Desk Supervisor,...
WHO YOU WILL WORK WITH The Guest Service Supervisor reports to the Guest Service Manager and works closely with the Assistant General Manager and General Manager....
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to...
Holiday Inn Express Oceanfront - Front Desk Supervisor
- Virginia Beach, VA
- 8 days ago
- Virginia Beach, VA
- 8 days ago
Care Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account Legal Resources Associate Travel Discounts per Brand Guidelines Essential Functions: Provide excellent guest...
Guest Service Manager - Graduate by Hilton Charlottesville
- Charlottesville, VA
- 8 days ago
- Charlottesville, VA
- 8 days ago
Collegiate Hotel Group, is seeking a Guest Service Manager to join Graduate by Hilton Charlottesville and its brilliant team of hospitality enthusiasts....
Front Desk Supervisor - Homewood Suites by Hilton Arlington ($21.50/hr)
- Arlington, VA
- 10 days ago
- Arlington, VA
- 10 days ago
This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality....
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Guest Service Manager - Graduate by Hilton Charlottesville
- Charlottesville, VA
- 11 days ago
- Charlottesville, VA
- 11 days ago
relations Communicates hotels unique design elements for effective storytelling Reviews and understands budgeted staffing levels to ensure that guest service, operational needs and financial objectives...
Overnight Front Office Supervisor - Hilton McLean Tysons Corner
- McLean, VA
- 11 days ago
- McLean, VA
- 11 days ago
continuing effort to deliver outstanding guest service and financial profitability....
Guest Service Manager - Williamsburg Lodge Food & Beverage
- Williamsburg, VA
- 11 days ago
- Williamsburg, VA
- 11 days ago
Maintain the quality of guest service in the dining room and lounge. Manage employee performance to meet established standards....
Notice of candidate Privacy Rights: Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing....
Guest Service Manager (F&B) - King's Arms Tavern
- Williamsburg, VA
- 15 days ago
- Williamsburg, VA
- 15 days ago
Human Capital Management Skilled in providing guest service including personalized service, steps of service and service recovery....
(Wallops Island Nhg) - Guest Service Supervisor
- Wallops Island, VA
- 17 days ago
- Wallops Island, VA
- 17 days ago
Duties and Responsibilities: Responsible for NNHG front desk operations to include: lobby appearance, guest service office operations etc....
Will assist Director of Front Office and Guest Services Manager with successfully managing the front desk operations....
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Virginia
Highest Education Level
Front Office Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Front Office
- Baking
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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