Front Office Manager Jobs in Virginia
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
The opportunity Delaware North Parks and Resorts is seeking a seasonal Front Desk Supervisor to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As Front Desk Supervisor,...
Overview Directs and coordinates and causes effective implementation of all activities for front office operations, guest service and bell/valet/parking services, and telephone (PBX) operations by performing...
SpringHill Suites Fairfax Fair Oaks 11191 Waples Mill Road Fairfax, VA 22030 140 Room Hotel Managed By Driftwood Hospitality Management Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Collegiate Hotel Group, is seeking a Front Office Manager to join Graduate by Hilton Richmond and its brilliant team of hospitality enthusiasts....
Front Office Manager Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,371 current hospitality jobs what where Front Office Manager Hilton...
This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality....
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Essential Duties and Responsibilities include the following: Oversees training and supervision of Guest Services Representatives....
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
Overview : Oversees the daily operations at the Front Desk, Guest Service and Transportation departments....
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Virginia
Highest Education Level
Front Office Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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