Assistant Manager Jobs in Massachusetts
The Assistant Manager in the hospitality industry plays a crucial role in the smooth operation of the establishment, such as hotels or restaurants. They are responsible for overseeing the daily operations, ensuring the highest level of customer service is provided, scheduling staff shifts, managing financials, and resolving customer complaints. They also assist the Manager with strategic planning, staff training, and implementing operational improvements. In some cases, they may also be involved in hiring and employee evaluations.
An Assistant Manager should have exceptional communication and leadership skills, as well as the ability to multitask in a fast-paced environment. They should also have a strong understanding of customer service and the ability to solve problems efficiently. Some certifications that would be advantageous for this role include a Degree in Hospitality Management, and certificates in Food Safety and First Aid Training. Prior to becoming an Assistant Manager, one could have roles such as Guest Services Representative, Front Desk Supervisor, or Restaurant Supervisor, which provides valuable experience in operations and customer service.
Responsibilities Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied....
Job Description Description APPLY NOW BY TEXTING "DONUTS" TO 56379 FOR IMMEDIATE CONSIDERATION Catalano Management Company, LLC - Dunkin' Dunkin' Assistant Manager Compensation and Benefits: Competitive...
If so, then Flour Bakery + Cafe is searching for an Assistant Front-of-House Manager for our growing team!...
Overview Assist the department manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the kitchen department to provide variety and high quality...
We are currently hiring an Assistant Manager to join our team at Dunkin. Well let you in on a little secret......
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs...
Assistant Restaurant Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as an Assistant Restaurant Manager at Charter Foods? Do you thrive in a dynamic...
Restaurant Assistant Manager will head FOH operations. Support the General Manager in leading, and developing a team to success in this high-volume, full-service location....
Join our team as an Assistant Manager in Training at Sonic Drive-In! We're looking for an ambitious, charismatic leader ready to grow and thrive in a fast-paced, customer-focused environment....
Associate Manager - Valet & Front End Services - The Beverly Garage
- Boston, MA
- 9 days ago
- Boston, MA
- 9 days ago
Descriptive Statement(s) - % of Time Ensures that the guest service experience is delivered exceptionally and consistently on all shifts....
We will provide you with the resources, and the environment necessary to reach your full potential including a comprehensive restaurant management-training program and a commitment to ongoing teaching...
The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the...
Assistant Manager - Parking Operations Propark Mobility - 3.3 Boston, MA Job Details Full-time From $60,000 a year 20 hours ago Benefits Free parking Health insurance Dental insurance Employee assistance...
We are currently hiring an Assistant Manager to join our team at Dunkin. Well let you in on a little secret......
Responsibilities Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied....
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Assistant Manager Online Courses and Training Opportunities
Salary for Assistant Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Assistant Manager positions.
Highest Education Level
Assistant Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Assistant Manager position
- Expense Control
- New Store Openings
- Restaurant Operations
- Baked Goods
- Food Cost Management
- Food Quality
- Guest Relations
- New Restaurant Openings
- Back of House
- Labor Cost Management
- Restaurant Management
- Guest Service
- Motivating
- Quality of Service
- Creative Marketing
- Labor Management
- Grilling
- Sales Development
- Food Safety
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Cash Management
- Financial Management
- Energetic
- Customer Satisfaction
- Interviewing
- Closing
- Math
- Staffing
- Retail
- High School Diploma
- Friendliness
- Coaching
- Inventory Management
- Filing
- Sales
- Multitasking
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Assistant Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »