Service Manager Jobs in Tennessee
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Travel Concierge Manager Full Time Pigeon Forge, TN, US 2025-03-31T07:11:31.226Z 12 days ago Requisition ID: 1315 Salary Range: $40,000.00 To $48,000.00 Annually Location: Onsite at Ripken...
A Life Changing Career That Changes More Than One Life Belmont Village Senior Living employees provide premier assisted living and memory care services for seniors who call our communities home....
Dining Services Director / Executive Chef DESCRIPTION Dining Services Director / Executive Chef Looking for our next all-star employee with assisted living experience. Charter Senior Living of...
Travel & Lodging Concierge Manager Ripken Baseball - Manager Pigeon Forge TN Administration/General Management: Travel Management 0 3 days ago Overview: As the Travel Concierge Manager at The...
Sr. Dining Services Director II - Chattanooga, TN
- Chattanooga, TN
- 30+ days ago
- Chattanooga, TN
- 30+ days ago
Key Responsibilities: Manage and motivate a talented team to deliver top-tier dining services that enhance the experience for students, staff, and the broader McCallie community....
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Tennessee
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Guest Relations
- Catering Sales
- Hotel Sales
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Food Service Management
- Labor Management
- Meeting Planning
- Recipe Development
- Culinary Arts
- Sanitation
- Food Handling
- Food Preparation
- Cost Management
- Nutrition
- Hazard Analysis & Critical Control Point
- Directing
- Complaint Resolution
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Payroll
- Accounting
- High School Diploma
- Decision Making
- Driving
- Friendliness
- Microsoft Outlook
- Presentation
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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