Service Manager Jobs in Woodfin, NC
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Asheville, NC (4 miles from Woodfin, NC)
- 6 days ago
- Asheville, NC (4 miles from Woodfin, NC)
- 6 days ago
Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities,...
If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match....
- Asheville, NC (4 miles from Woodfin, NC)
- 23 days ago
- Asheville, NC (4 miles from Woodfin, NC)
- 23 days ago
If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match....
Dining Services Director - Full Time - Asheville, NC
- Asheville, NC (4 miles from Woodfin, NC)
- 60+ days ago
- Asheville, NC (4 miles from Woodfin, NC)
- 60+ days ago
Manager Certificate and/or meet all regulatory requirements necessary to hold a position as Food Service Manager Must have a working knowledge of ordering, storing, preparation and serving in a food...
Demographic Data for Woodfin, NC
Moving to Woodfin, NC? Find some basic demographic data about Woodfin, NC below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Woodfin, NC
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Woodfin, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Guest Relations
- Catering Sales
- Scratch Cooking
- Food Inventory
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Food Service Management
- Labor Management
- Meeting Planning
- Recipe Development
- Food Handling
- Sanitation
- Cost Management
- Food Preparation
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Complaint Resolution
- Profit & Loss Management
- Cooking
- Reimbursement
- Referrals
- Staffing
- Operations Management
- Purchasing
- Closing
- Payroll
- Accounting
- High School Diploma
- Decision Making
- Driving
- Friendliness
- Microsoft Outlook
- Presentation
- Events
- Coaching
- Employee Development
- Budgets
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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