Service Manager Jobs in Eureka, MO
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Dining Service Coordinator - ALF
- Saint Clair, MO (23 miles from Eureka, MO)
- 11 days ago
- Saint Clair, MO (23 miles from Eureka, MO)
- 11 days ago
While our resident benefit from industry leading care, our employees are offered competitive compensation, comprehensive benefit packages, flexible scheduling, free meals and a place they can belong...
- Saint Louis, MO (24 miles from Eureka, MO)
- 60+ days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 60+ days ago
Cedarhurst of Owensboro, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Dining Services Director at our...
- Saint Louis, MO (24 miles from Eureka, MO)
- 25 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 25 days ago
Overview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can...
- Saint Louis, MO (24 miles from Eureka, MO)
- 30+ days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 30+ days ago
Unidine Position Title: DINING SERVICES DIRECTOR I Salary: $70,000 - $80,000 Other Forms of Compensation: bonus + Benefits Think Fresh! Lead with Excellence!...
- Saint Louis, MO (15 miles from Eureka, MO)
- 30+ days ago
- Saint Louis, MO (15 miles from Eureka, MO)
- 30+ days ago
Position Title: DINING SERVICES DIRECTOR I Salary: $70,000 - $80,000 Other Forms of Compensation: bonus + Benefits Think Fresh! Lead with Excellence!...
Demographic Data for Eureka, MO
Moving to Eureka, MO? Find some basic demographic data about Eureka, MO below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Eureka, MO
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Eureka, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Guest Relations
- Food and Beverage Management
- Hotel Sales
- Catering Sales
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Food Service Management
- Labor Management
- Meeting Planning
- Recipe Development
- Culinary Arts
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Complaint Resolution
- Cooking
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Payroll
- Accounting
- High School Diploma
- Decision Making
- Driving
- Microsoft Outlook
- Presentation
- Events
- Coaching
- Employee Development
- Budgets
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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