Service Manager Jobs in Woodbury, MN
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Bloomington, MN (17 miles from Woodbury, MN)
- 2 days ago
- Bloomington, MN (17 miles from Woodbury, MN)
- 2 days ago
Job Overview Ebenezer offers a robust compensation package with excellent benefits and wages ranging from $ $19.43 - 27.43 per hour. Wage determinations will be based on similar experience....
Cook - Dining Services Coordinator
- West Saint Paul, MN (7 miles from Woodbury, MN)
- 7 days ago
- West Saint Paul, MN (7 miles from Woodbury, MN)
- 7 days ago
Overview Early Access to Paycheck with Earned Wage Access is available for Hourly Associates Make Lives Better Including Your Own. If you want to work in an environment where you can become your...
Cook - Dining Services Coordinator
- West St Paul, MN (8 miles from Woodbury, MN)
- 9 days ago
- West St Paul, MN (8 miles from Woodbury, MN)
- 9 days ago
Overview Early Access to Paycheck with Earned Wage Access is available for Hourly Associates Make Lives Better Including Your Own. If you want to work in an environment where you can become your...
- Saint Paul, MN (7 miles from Woodbury, MN)
- 20 days ago
- Saint Paul, MN (7 miles from Woodbury, MN)
- 20 days ago
At New Perspective, we value a socially interactive and healthy dining experience and it starts with the quality of service provided by our dining team. Your primary responsibility is to use your...
Demographic Data for Woodbury, MN
Moving to Woodbury, MN? Find some basic demographic data about Woodbury, MN below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Woodbury, MN
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Woodbury, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Room Service
- Food Cost Management
- Front of House
- Food Quality
- Hotel Operations
- Banquet Catering
- Catering Sales
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Hospitality Management
- Aloha POS
- Food Service Management
- Labor Management
- Catering
- Meeting Planning
- Culinary Arts
- Food Handling
- Sanitation
- Food Preparation
- Cost Management
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Complaint Resolution
- Profit & Loss Management
- Reimbursement
- Customer Satisfaction
- Referrals
- Operations Management
- Staffing
- Purchasing
- Accounting
- High School Diploma
- Driving
- Friendliness
- Coaching
- Presentation
- Events
- Budgets
- Employee Development
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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