Service Manager Jobs in St Bonifacius, MN
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Minneapolis, MN (24 miles from St Bonifacius, MN)
- 1 day ago
- Minneapolis, MN (24 miles from St Bonifacius, MN)
- 1 day ago
Pay range up to 24/hour based on experience The mission of The Waters is 'To create a sense of community where everyone THRIVES'. Why the Waters? Developer, Owner, and Operator Full array of...
- Hanover, MN (18 miles from St Bonifacius, MN)
- 16 days ago
- Hanover, MN (18 miles from St Bonifacius, MN)
- 16 days ago
We are looking for a passionate Dining Services Director with a knack for creating exceptional dining experiences to join our team! Flex your creativity and leadership skills while contributing to...
Radisson Blu Convention Services Manager
- Bloomington, MN (24 miles from St Bonifacius, MN)
- 30+ days ago
- Bloomington, MN (24 miles from St Bonifacius, MN)
- 30+ days ago
As a Convention Services Manager, you will be primarily responsible for ensuring that revenue and customer service goals are achieved or exceeded....
- Bloomington, MN (24 miles from St Bonifacius, MN)
- 30+ days ago
- Bloomington, MN (24 miles from St Bonifacius, MN)
- 30+ days ago
Job Overview Ebenezer offers a robust compensation package with excellent benefits and wages ranging from $ $19.43 - 27.43 per hour. Wage determinations will be based on similar experience....
Demographic Data for St Bonifacius, MN
Moving to St Bonifacius, MN? Find some basic demographic data about St Bonifacius, MN below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in St Bonifacius, MN
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in St Bonifacius, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Guest Relations
- Food and Beverage Management
- Hotel Sales
- Catering Sales
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Food Service Management
- Labor Management
- Meeting Planning
- Recipe Development
- Culinary Arts
- Sanitation
- Food Handling
- Food Preparation
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Complaint Resolution
- Cooking
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Closing
- Purchasing
- Payroll
- Accounting
- High School Diploma
- Decision Making
- Friendliness
- Microsoft Outlook
- Presentation
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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