Service Manager Jobs in Melrose Park, IL
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Palos Park, IL (16 miles from Melrose Park, IL)
- 2 days ago
- Palos Park, IL (16 miles from Melrose Park, IL)
- 2 days ago
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
Dining Services Director - Chicago, IL
- Chicago, IL (10 miles from Melrose Park, IL)
- 6 days ago
- Chicago, IL (10 miles from Melrose Park, IL)
- 6 days ago
Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for...
- Chicago, IL (10 miles from Melrose Park, IL)
- 6 days ago
- Chicago, IL (10 miles from Melrose Park, IL)
- 6 days ago
Join Our Team We invite you to apply to join our leadership team at the Four Seasons Hotel Chicago team as a Assistant Room Service Manager!...
- Chicago, IL (10 miles from Melrose Park, IL)
- 7 days ago
- Chicago, IL (10 miles from Melrose Park, IL)
- 7 days ago
Convention Services Manager Hiltons at McCormick Place posted February 19, 2025 THIS JOB Compensation: Starting at $65,000 per year Position Summary The primary role of a Conference Service Manager...
- Chicago, IL (10 miles from Melrose Park, IL)
- 21 days ago
- Chicago, IL (10 miles from Melrose Park, IL)
- 21 days ago
After 90 days of employment, Convention Services Managers will be eligible to earn up to 1 WFH day....
- Westmont, IL (9 miles from Melrose Park, IL)
- 30+ days ago
- Westmont, IL (9 miles from Melrose Park, IL)
- 30+ days ago
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
Convention Services Manager-Sales OEM
- Chicago, IL (10 miles from Melrose Park, IL)
- 30+ days ago
- Chicago, IL (10 miles from Melrose Park, IL)
- 30+ days ago
Job Summary The Convention Service Manager is responsible to coordinate arrangements for group meetings and conventions....
- Westmont, IL (9 miles from Melrose Park, IL)
- 30+ days ago
- Westmont, IL (9 miles from Melrose Park, IL)
- 30+ days ago
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
- Vernon Hills, IL (23 miles from Melrose Park, IL)
- 45+ days ago
- Vernon Hills, IL (23 miles from Melrose Park, IL)
- 45+ days ago
Dining Services Supervisor Overview Early Access to Paycheck with Earned Wage Access is available for Hourly Associates Make Lives Better Including Your Own. If you want to work in an environment...
Community Concierge, Manager On Duty
- Naperville, IL (16 miles from Melrose Park, IL)
- 90+ days ago
- Naperville, IL (16 miles from Melrose Park, IL)
- 90+ days ago
Make A Difference in Your Community - Part Time Community Concierge, Manager on Duty opportunity at Fry Family YMCA! The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive...
Demographic Data for Melrose Park, IL
Moving to Melrose Park, IL? Find some basic demographic data about Melrose Park, IL below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Melrose Park, IL
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Melrose Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Food Cost Management
- Front of House
- Food Quality
- Hotel Operations
- Banquet Catering
- Catering Sales
- Scratch Cooking
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Hospitality Management
- Aloha POS
- Labor Management
- Catering
- Food Service Management
- Meeting Planning
- Recipe Development
- Culinary Arts
- Food Handling
- Sanitation
- Cost Management
- Food Preparation
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Profit & Loss Management
- Complaint Resolution
- Cooking
- Reimbursement
- Customer Satisfaction
- Referrals
- Operations Management
- Staffing
- Purchasing
- Accounting
- Driving
- High School Diploma
- Friendliness
- Coaching
- Presentation
- Events
- Budgets
- Employee Development
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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