Service Manager Jobs in Oro Valley, AZ
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Assistant Dining Services Director
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 7 days ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 7 days ago
What you will need to qualify for this position: Minimum of 2 years' experience in a food service management role Degree in Restaurant Management or Hospitality preferred Excellent communication skills...
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 7 days ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 7 days ago
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
Traveling Dining Services Director
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 7 days ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 7 days ago
food cost problems, resolving food quality issues, addressing sanitation concerns, improving efficiency of dining services operation, and resolving dining services labor issues....
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 16 days ago
- Tucson, AZ (19 miles from Oro Valley, AZ)
- 16 days ago
Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant...
Demographic Data for Oro Valley, AZ
Moving to Oro Valley, AZ? Find some basic demographic data about Oro Valley, AZ below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Oro Valley, AZ
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Oro Valley, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Catering Sales
- Food and Beverage Management
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Hospitality Management
- Aloha POS
- Food Service Management
- Labor Management
- Catering
- Meeting Planning
- Recipe Development
- Culinary Arts
- Food Handling
- Sanitation
- Food Preparation
- Cost Management
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Profit & Loss Management
- Complaint Resolution
- Cooking
- Reimbursement
- Customer Satisfaction
- Referrals
- Operations Management
- Staffing
- Purchasing
- Accounting
- High School Diploma
- Driving
- Friendliness
- Coaching
- Microsoft Outlook
- Presentation
- Events
- Budgets
- Employee Development
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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