Rooms Division Manager Jobs in Greenville, NC
A Rooms Division Manager in the hospitality industry oversees the functioning of various departments like the front desk, housekeeping, concierge, and security to ensure a comfortable and safe stay for the guests. Their responsibilities include managing staff, handling budgets, maintaining inventory, setting room rates, and coordinating with other departments for smooth operations. Besides these, they also address any issues or complaints from the guests, ensuring their satisfaction, and hence play a crucial role in enhancing the reputation of the hotel.
Key skills for a Rooms Division Manager include exceptional communication, leadership and problem-solving skills, strong customer service orientation, familiarity with hotel management software, and deep understanding of health and safety regulations. Financial acumen to manage budgets and basic IT skills are also essential. While there are no specific certifications required, a degree in Hospitality Management is usually preferred. Prior experience in the hospitality industry is a must, and roles like Front Desk Supervisor, Guest Services Manager or Housekeeping Manager can provide the necessary exposure and experience to become a Rooms Division Manager.
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Demographic Data for Greenville, NC
Moving to Greenville, NC? Find some basic demographic data about Greenville, NC below.
Rooms Division Manager Online Courses and Training Opportunities
Salary for Rooms Division Manager Jobs in Greenville, NC
Required or preferred licenses and certifications for Rooms Division Manager positions.
Highest Education Level
Rooms Division Managers in Greenville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Rooms Division Manager position
- Front of House
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Laundry
- Labor Management
- Marketing Strategies
- Front Office
- Complaint Resolution
- Corrective Actions & Preventive Actions
- Property Management
- Employee Relations
- Loss Prevention
- Cash Management
- Budget Forecasting
- Problem Resolution
- Business Administration
- Housekeeping
- Financial Management
- Forecasting
- Operations Management
- Staffing
- Payroll
- Implementation
- Accounting
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Mentoring
- Telephone Skills
- Events
- Budgeting
- Budgets
- Bachelor's Degree
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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