Reservation Manager Jobs in Florham Park, NJ
A Reservation Manager, in the hospitality industry, is responsible for ensuring the smooth and efficient operations in the reservations department of a hotel or hospitality establishment. They manage bookings, implement reservation procedures, and oversee all reservation staff to ensure customer satisfaction. The responsibilities of a Reservation Manager also include forecasting and reporting on booking trends, managing special requests and group bookings, and coordinating with other departments to ensure a seamless guest experience. They play a crucial role in revenue management, inventory control, and room assignment strategies.
The key skills for a Reservation Manager include excellent customer service skills, strong leadership and team management abilities, proficiency in reservation software, good analytical and problem-solving skills, and a sound understanding of the hospitality industry. Certifications in Hospitality Management and proficiency in hotel management software like Opera or Fidelio are highly desirable. Prior to becoming a Reservation Manager, one might hold roles such as Reservation Agent, Front Office Agent, or Assistant Reservation Manager, where they would gain experience in customer service, reservation procedures, and team management in a hospitality setting.
Conference Room Booking Coordinator
- New York, NY (21 miles from Florham Park, NJ)
- 3 days ago
- New York, NY (21 miles from Florham Park, NJ)
- 3 days ago
Our client, a leading financial services firm, is seeking a Long-Term Temp Conference Room Booking Coordinator to join their team! This role starts ASAP and is fully open-ended. Hours will be...
- New York, NY (21 miles from Florham Park, NJ)
- 90+ days ago
- New York, NY (21 miles from Florham Park, NJ)
- 90+ days ago
If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization....
Booking Manager- Petra Segreta Resort & SPA
- Garfield, NJ (16 miles from Florham Park, NJ)
- 90+ days ago
- Garfield, NJ (16 miles from Florham Park, NJ)
- 90+ days ago
Descrizione dell'azienda Nascosto sulle colline di San Pantaleo, il Petra Segreta Resort & Spa offre ospitalita e servizi a cinque stelle firmati Relais & Chateaux. Descrizione del lavoro Booking...
Demographic Data for Florham Park, NJ
Moving to Florham Park, NJ? Find some basic demographic data about Florham Park, NJ below.
Reservation Manager Online Courses and Training Opportunities
Salary for Reservation Manager Jobs in Florham Park, NJ
Highest Education Level
Reservation Managers in Florham Park, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Manager position
- Hotel Operations
- Guest Relations
- Guest Service
- Food and Beverage Management
- Motivating
- Quality of Service
- Menu Planning
- Front Office
- Fitness
- Directing
- Property Management
- Complaint Resolution
- Inspections
- Cash Management
- Budget Forecasting
- Sales & Marketing
- Housekeeping
- Forecasting
- Reimbursement
- Event Planning
- Strategy Development
- Staffing
- Distribution
- Payroll
- Accounting
- High School Diploma
- Strategic Planning
- Driving
- Microsoft Outlook
- Telephone Skills
- Flexibility
- Presentation
- Events
- Coaching
- Interpersonal Skills
- Employee Development
- Budgets
- Inventory Management
- Sales
- English
- Multitasking
- Problem Solving
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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