Meeting Services Manager Jobs in Charlotte, NC
A Meeting Services Manager in the hospitality industry coordinates, plans, and executes meetings and events for various clients. This role involves liaising with clients to understand their needs and expectations, negotiating contracts, managing budgets, arranging food and beverage services, coordinating with other hotel services such as accommodation and transportation, and ensuring that all aspects of the event are executed smoothly and efficiently. They also have to be proactive in resolving any issues or problems that arise during the planning or execution of the event, ensuring a satisfactory experience for the client.
A Meeting Services Manager should possess excellent interpersonal and communication skills, strong organizational abilities, attention to detail, and the capability to handle multiple tasks simultaneously. They should also have a good understanding of the hospitality industry and customer service. They should be proficient in using various software applications related to event management. Certifications such as Certified Meeting Professional (CMP) and Certified Professional in Catering and Events (CPCE) could be beneficial. Prior to becoming a Meeting Services Manager, an individual might have roles such as Event Coordinator, Banquet Manager, or Sales Coordinator in the hotel or hospitality industry.
Coordinate with Front of House Department on staffing needs i.e. merchandise seller or extra security....
Sets a positive example for guest relations. Reviews comment cards and guest satisfaction results with associates....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Meeting Services Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Meeting Services Manager Jobs in Charlotte, NC
Highest Education Level
Meeting Services Managers in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Meeting Services Manager position
- Event Security
- Front of House
- Hotel Operations
- Guest Relations
- Banquet Catering
- Back of House
- Banquet Operations
- Restaurant Management
- Catering Sales
- Hotel Sales
- Food and Beverage Management
- Hotel Management
- Group Sales
- Quality of Service
- Menu Planning
- Menu Development
- Delphi
- OpenTable
- Hospitality Management
- Catering
- Meeting Planning
- Complaint Resolution
- Corrective Actions & Preventive Actions
- Inspections
- Budget Forecasting
- Facility Management
- Sales & Marketing
- Business Administration
- Forecasting
- Customer Satisfaction
- Event Planning
- Strategy Development
- Staffing
- Collections
- Logistics
- High School Diploma
- Negotiation
- Events
- Budgets
- Employee Development
- English
- Inventory Management
- Education Experience
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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