Front Office Manager Jobs in Kent, WA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- University Place, WA (13 miles from Kent, WA)
- 1 day ago
- University Place, WA (13 miles from Kent, WA)
- 1 day ago
Position Purpose: Ensures all customers receive fast, friendly, and accurate check out service by passionately implementing the spirit of Legendary Service. Manages and schedules shifts and duties...
Resident Services Manager - The Piper Community
- Redmond, WA (22 miles from Kent, WA)
- 1 day ago
- Redmond, WA (22 miles from Kent, WA)
- 1 day ago
Summary of Position: The Resident Services Manager will assist and support the Community Manager in overseeing and managing the resident services aspects at the 284 home community, while always...
- Snoqualmie, WA (24 miles from Kent, WA)
- 2 days ago
- Snoqualmie, WA (24 miles from Kent, WA)
- 2 days ago
PREFERRED Education and Experience : Experience with a Hotel Management Software. One (1) years of experience leading others in a supervisor or lead role....
Front End Manager - Front End Manager 422
- Tacoma, WA (13 miles from Kent, WA)
- 3 days ago
- Tacoma, WA (13 miles from Kent, WA)
- 3 days ago
tle: Front End Manager Reports to: Store Director Salaried or Hourly: Hourly Job Code: 000308, 100603 Department: Front End Date: December 2022 Position Purpose: Ensures all customers receive...
- Bellevue, WA (17 miles from Kent, WA)
- 4 days ago
- Bellevue, WA (17 miles from Kent, WA)
- 4 days ago
Location: AC Hotel by Marriott - Bellevue, WA Life as a Front Office Manager: Defining and implementing front desk objectives and procedures....
Front End Manager (Temp/Relief) #0526
- Kirkland, WA (21 miles from Kent, WA)
- 8 days ago
- Kirkland, WA (21 miles from Kent, WA)
- 8 days ago
Position Purpose: Ensures all customers receive fast, friendly, and accurate check out service by passionately implementing the spirit of Legendary Service. Manages and schedules shifts and duties...
- Bellevue, WA (17 miles from Kent, WA)
- 9 days ago
- Bellevue, WA (17 miles from Kent, WA)
- 9 days ago
JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff....
Front End Manager #558 Newcastle
- Newcastle, WA (10 miles from Kent, WA)
- 16 days ago
- Newcastle, WA (10 miles from Kent, WA)
- 16 days ago
Position Purpose: Ensures all customers receive fast, friendly, and accurate check out service by passionately implementing the spirit of Legendary Service. Manages and schedules shifts and duties...
Guest Services Supervisor- 4 Diamond Hotel
- Seattle, WA (18 miles from Kent, WA)
- 17 days ago
- Seattle, WA (18 miles from Kent, WA)
- 17 days ago
The Edgewater Hotel is seeking a Guest Services Supervisor to join our Guest Services team!...
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
As Guest Services Supervisor, you are responsible for making sure the front desk staff is providing service consistent with impeccable Staypineapple standards....
- Seattle, WA (18 miles from Kent, WA)
- 28 days ago
- Seattle, WA (18 miles from Kent, WA)
- 28 days ago
In the absence of a Front Office Manager, the Front Desk Manager will fulfill this role. Key Duties & Responsibilities: Leadership / Mentoring role for Hotel's Front Office employees....
Bell/Valet Supervisor - Full Time
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
Job Description Under the direction of the Director of Guest Services, the Guest Services Supervisor will be responsible for supporting their manager in ensuring the smooth and efficient operation of...
Front Desk Supervisor - $25/hr
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
relations at all times Resolve guest complaints, ensuring guest satisfaction Monitor and maintain cleanliness, sanitation and organization of assigned work areas Maintain complete knowledge at all...
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
- Seattle, WA (18 miles from Kent, WA)
- 45+ days ago
service as possible....
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Kent, WA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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