Front Office Manager Jobs in Virginia Beach, VA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Cape Charles, VA (24 miles from Virginia Beach, VA)
- 7 days ago
- Cape Charles, VA (24 miles from Virginia Beach, VA)
- 7 days ago
WHO YOU WILL WORK WITH The Guest Service Supervisor reports to the Guest Service Manager and works closely with the Assistant General Manager and General Manager....
Holiday Inn Express Oceanfront - Front Desk Supervisor
- Virginia Beach, VA
- 8 days ago
- Virginia Beach, VA
- 8 days ago
Care Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account Legal Resources Associate Travel Discounts per Brand Guidelines Essential Functions: Provide excellent guest...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
Hotel: Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Front Office Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute: No...
- Cape Charles, VA (24 miles from Virginia Beach, VA)
- 30+ days ago
- Cape Charles, VA (24 miles from Virginia Beach, VA)
- 30+ days ago
This includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service....
Front Desk Manager - Hilton Norfolk The Main
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 30+ days ago
Overview Directs and coordinates and causes effective implementation of all activities for front office operations, guest service and bell/valet/parking services, and telephone (PBX) operations by performing...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Virginia Beach, VA
Highest Education Level
Front Office Managers in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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