Front Office Manager Jobs in Richmond, TX
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Houston, TX (22 miles from Richmond, TX)
- 11 hours ago
- Houston, TX (22 miles from Richmond, TX)
- 11 hours ago
Technology-Proficient: You’re well-versed in using hotel management systems to ensure smooth operations and guest interactions....
- Houston, TX (22 miles from Richmond, TX)
- 4 days ago
- Houston, TX (22 miles from Richmond, TX)
- 4 days ago
Works closely with Director of Security and Guest Services to develop and conduct training for gameday staff....
- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
Office Manager to monitor Front Office quality and costs Complete other duties as assigned by supervisor Supervise Front desk Maintain quality control of service to be five diamond Handle guest situations...
- Houston, TX (22 miles from Richmond, TX)
- 12 days ago
- Houston, TX (22 miles from Richmond, TX)
- 12 days ago
Front Desk Supervisor Full-Time Overnight Shift Omni Houston Hotel Houston, TX A property of: Omni Hotels & Resorts Posted about 20 hours ago SHARE THIS JOB JOB DETAILS Location Houston Hotel...
- Houston, TX (22 miles from Richmond, TX)
- 12 days ago
- Houston, TX (22 miles from Richmond, TX)
- 12 days ago
Ticket Operations Manager Houston Dash (NWSL Soccer) - Manager Houston TX Sponsorship Sales & Activation: Sales 0 2 days ago Job Title: Ticket Operations Manager Location: Houston, TX Department:...
- Sugar Land, TX (5 miles from Richmond, TX)
- 14 days ago
- Sugar Land, TX (5 miles from Richmond, TX)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Overnight Front Desk Supervisor
- Houston, TX (22 miles from Richmond, TX)
- 15 days ago
- Houston, TX (22 miles from Richmond, TX)
- 15 days ago
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with...
- Houston, TX (22 miles from Richmond, TX)
- 20 days ago
- Houston, TX (22 miles from Richmond, TX)
- 20 days ago
Join us for this incredible opportunity to be part of our Operations Teams team as a Front Office Supervisor at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star...
- Houston, TX (22 miles from Richmond, TX)
- 25 days ago
- Houston, TX (22 miles from Richmond, TX)
- 25 days ago
Qualifications Preferred but not required to have previous lightspeed experience Must have Front Office Manager exeperience or Assitant Front Office Manager experience....
- Houston, TX (22 miles from Richmond, TX)
- 28 days ago
- Houston, TX (22 miles from Richmond, TX)
- 28 days ago
This role includes supervising front office staff, managing guest inquiries, and supporting the Front Office Manager in maintaining high standards of service and operational efficiency....
Front Desk Supervisor (Night Audit)
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
Assign and instruct Guest Service Agents, Operators, Bell attendants in details of work and monitor lobby traffic to make staffing adjustments....
Part-time Overnight Guest Experience Manager / Night Auditor
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
Overnight Guest Experience Manager We are looking for an enthusiastic and energetic Overnight Guest Experience Manager to join our team. As a Overnight Guest Experience Manager, you will be...
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 60+ days ago
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
- Houston, TX (22 miles from Richmond, TX)
- 90+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 90+ days ago
SUPERVISORY RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager....
Demographic Data for Richmond, TX
Moving to Richmond, TX? Find some basic demographic data about Richmond, TX below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Richmond, TX
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Richmond, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Education Experience
- Employee Development
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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