Front Office Manager Jobs in Mcmurray, PA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 13 days ago
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 13 days ago
Job Summary Our Front End Team Leaders oversee all Front End, Cash Office, and Service Desk Operations. They are responsible for directing, ordering materials and supplies, and implementing...
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 1 day ago
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 1 day ago
Supervises, aligns, and oversees the development of the Guest Services teams individual contributors....
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 13 days ago
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 13 days ago
Services Address : 107 6th St City : Pittsburgh State : Pennsylvania EOE Protected Veterans/Disability...
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 19 days ago
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 19 days ago
Knowledge/Skills Requires working knowledge of guest services and hotel services, policies or operations....
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 28 days ago
- Pittsburgh, PA (15 miles from Mcmurray, PA)
- 28 days ago
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional...
Demographic Data for Mcmurray, PA
Moving to Mcmurray, PA? Find some basic demographic data about Mcmurray, PA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Mcmurray, PA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Mcmurray, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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