Front Office Manager Jobs in Pennsylvania
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Job Summary Our Front End Team Leaders oversee all Front End, Cash Office, and Service Desk Operations. They are responsible for directing, ordering materials and supplies, and implementing...
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
Front Desk Supervisor State College Williamsburg Square Hampton Inn
- State College, PA
- 6 hours ago
- State College, PA
- 6 hours ago
ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our 72 room Hampton Inn & Suites in State College at Williamsburg Square. Our Colonial-style hotel has the old-world feel of the...
Front Desk Supervisor State College Toftrees Golf Resort
- State College, PA
- 2 days ago
- State College, PA
- 2 days ago
ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our beautiful 102 room Toftrees Golf Resort. Toftrees-meaning "home among the trees"-is nestled amid 1,500 scenic wooded acres in...
Assistant Front Office Manager - Hotel - Philadelphia
- Philadelphia, PA
- 2 days ago
- Philadelphia, PA
- 2 days ago
A good front office manager is also comfortable working in fast-paced and high-pressure situations....
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone....
Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing...
Front Desk Supervisor Full-Time Hampton Inn & Suites Hershey Near the Park Hummelstown, PA A property of: Shaner Hotel Group Posted 3 days ago SHARE THIS JOB JOB DETAILS Job Description Be...
ABOUT THE TEAM The Hampton Inn Hershey Near the Park is located in the heart of the top attractions in the Hershey market - Hershey Park, Hershey Gardens, Giant Center events, and the AACA Museum...
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional...
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Promotes superior guest service. Minimum Qualifications Two to four years of hospitality experience at a hotel casino resort complex....
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations....
Front Desk Supervisor Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,371 current hospitality jobs what where Front Desk Supervisor...
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Pennsylvania
Highest Education Level
Front Office Managers in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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