Front Office Manager Jobs in Springfield, NJ
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- New York, NY (17 miles from Springfield, NJ)
- 2 days ago
- New York, NY (17 miles from Springfield, NJ)
- 2 days ago
Effectively trains guest service agents on proper front desk procedures....
SBN - Guest Services Supervisor
- New York, NY (17 miles from Springfield, NJ)
- 2 days ago
- New York, NY (17 miles from Springfield, NJ)
- 2 days ago
Position has 5 professional level reports - Guest Service Specialist 3, Guest Service Operator - 2 Key Responsibilities Ensures Guest Service Staff is trained to a high standard of guest service delivery...
Front Office Manager - HILTON PARSIPPANY
- Parsippany, NJ (11 miles from Springfield, NJ)
- 2 days ago
- Parsippany, NJ (11 miles from Springfield, NJ)
- 2 days ago
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
Front Desk Supervisor - HILTON PARSIPPANY
- Parsippany, NJ (11 miles from Springfield, NJ)
- 2 days ago
- Parsippany, NJ (11 miles from Springfield, NJ)
- 2 days ago
service aides/bell staff, concierge staff and PBX operators....
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- New York, NY (17 miles from Springfield, NJ)
- 3 days ago
- New York, NY (17 miles from Springfield, NJ)
- 3 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- Parsippany, NJ (11 miles from Springfield, NJ)
- 3 days ago
- Parsippany, NJ (11 miles from Springfield, NJ)
- 3 days ago
of operating supplies, and proactive monitoring of guest service scores and comments....
- New York, NY (17 miles from Springfield, NJ)
- 3 days ago
- New York, NY (17 miles from Springfield, NJ)
- 3 days ago
Job Requirements We are looking for a self-motivated Front Office Manager with a strong work ethic and a drive to exceed expectations....
- Edgewater, NJ (20 miles from Springfield, NJ)
- 6 days ago
- Edgewater, NJ (20 miles from Springfield, NJ)
- 6 days ago
Guest Experience Manager at CAVA Guest Experience Manager at CAVA in Edgewater, New Jersey Posted in Other 2 days ago. Job Description: Guest Experience Manager(Hourly Manager) At CAVA, we make it...
Employee and Guest Experience Manager
- New York, NY (17 miles from Springfield, NJ)
- 6 days ago
- New York, NY (17 miles from Springfield, NJ)
- 6 days ago
Administrator for the guest service, recognition and employee training system(s). Administer anniversary service awards and other employee recognition and guest service programs....
- New York, NY (17 miles from Springfield, NJ)
- 7 days ago
- New York, NY (17 miles from Springfield, NJ)
- 7 days ago
In this capacity he/she is the direct link between the guests and senior officers, shore side directors and Guest Relations Manager....
- Fort Lee, NJ (21 miles from Springfield, NJ)
- 7 days ago
- Fort Lee, NJ (21 miles from Springfield, NJ)
- 7 days ago
City, State: Fort Lee, New Jersey The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests...
- New York, NY (17 miles from Springfield, NJ)
- 8 days ago
- New York, NY (17 miles from Springfield, NJ)
- 8 days ago
The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services....
- New York City, NY (16 miles from Springfield, NJ)
- 9 days ago
- New York City, NY (16 miles from Springfield, NJ)
- 9 days ago
The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services....
- North Bergen, NJ (17 miles from Springfield, NJ)
- 9 days ago
- North Bergen, NJ (17 miles from Springfield, NJ)
- 9 days ago
City, State: North Bergen, New Jersey Pay Range: $40,000 - $50,000 depending on experience Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall...
- New York, NY (17 miles from Springfield, NJ)
- 11 days ago
- New York, NY (17 miles from Springfield, NJ)
- 11 days ago
Required Years of Experience 2 years Job Details Five Star luxury hotel located in MT Manhattan is seeking an experienced Front Office Manager with 5 star Luxury Hotel experience....
Demographic Data for Springfield, NJ
Moving to Springfield, NJ? Find some basic demographic data about Springfield, NJ below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Springfield, NJ
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Springfield, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Front Office
- Point-of-Sale System
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Events
- Coaching
- Employee Development
- Budgets
- Inventory Management
- Education Experience
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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