Front Office Manager Jobs in New Orleans, LA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Harahan, LA (7 miles from New Orleans, LA)
- 5 days ago
- Harahan, LA (7 miles from New Orleans, LA)
- 5 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
The Front Desk Supervisor will assist in leading the team by creating a warm, inviting, and memorable experience for our owners and guests. This individual will participate in the hiring,...
- Metairie, LA (5 miles from New Orleans, LA)
- 12 days ago
- Metairie, LA (5 miles from New Orleans, LA)
- 12 days ago
Key Responsibilities: Guest Services: Register guests, assign rooms, and accommodate special requests....
Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests....
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Front Office Manager- The Roosevelt New Orleans, A Waldorf Astoria
- New Orleans, LA
- 20 days ago
- New Orleans, LA
- 20 days ago
The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Front Office Manager to join the team!...
We are excited to offer an amazing opportunity of Guest Services (Front Office) Manager to join the historic Club La Pension resort, a historic property boasting 63 unique suites in the heart of the...
Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests....
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
service and financial profitability....
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
service standards -Train team members and respond to any problems in a quick manner -Fill in, as necessary, at the front desk Requested Capabilities -Prior experience preferred -Personable, engaging...
Demographic Data for New Orleans, LA
Moving to New Orleans, LA? Find some basic demographic data about New Orleans, LA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New Orleans, LA
Highest Education Level
Front Office Managers in New Orleans, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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