Front Office Manager Jobs in Richmond Hill, GA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Manager - Hampton Inn & Suites Savannah Historic District
- Savannah, GA (18 miles from Richmond Hill, GA)
- 6 days ago
- Savannah, GA (18 miles from Richmond Hill, GA)
- 6 days ago
A Guest Services Manager is responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
Senior Guest Service Manager - Savannah, GA
- Savannah, GA (18 miles from Richmond Hill, GA)
- 12 days ago
- Savannah, GA (18 miles from Richmond Hill, GA)
- 12 days ago
Manage staff, optimize workflows, maintain client relationships, and ensure compliance with company policies and safety regulations, serving as the main point of contact for property owners, hotel management...
- Savannah, GA (18 miles from Richmond Hill, GA)
- 17 days ago
- Savannah, GA (18 miles from Richmond Hill, GA)
- 17 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Valet Guest Service Manager - Savannah, GA
- Savannah, GA (18 miles from Richmond Hill, GA)
- 30+ days ago
- Savannah, GA (18 miles from Richmond Hill, GA)
- 30+ days ago
/ Guest Service Manager (GSM) is responsible for overseeing the daily operations of an assigned account, ensuring exceptional service delivery to both clients and guests....
Demographic Data for Richmond Hill, GA
Moving to Richmond Hill, GA? Find some basic demographic data about Richmond Hill, GA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Richmond Hill, GA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Richmond Hill, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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