Front Office Manager Jobs in Marietta, GA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Fitness / Spa Front Desk Supervisor - FORTH Hotel & Club
- Atlanta, GA (16 miles from Marietta, GA)
- 15 hours ago
- Atlanta, GA (16 miles from Marietta, GA)
- 15 hours ago
Proficiency in hotel management software, Microsoft Office, and point-of-sale systems. Demonstrated knowledge of gym operations, spa services, and customer service best practices....
Overnight Front Office Supervisor
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
Refined verbal and written communication skills Experience and thorough understanding of guest services Previous experience in hotel guest services Ability to prioritize and organize work assignments...
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections...
- Atlanta, GA (16 miles from Marietta, GA)
- 10 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 10 days ago
management company....
- Atlanta, GA (16 miles from Marietta, GA)
- 18 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 18 days ago
Services personnel Coordinates the distribution of hotel information to Guest Services employees and the maintenance of all Guest Services logs Evaluate individual employee training needs and requirements...
- Atlanta, GA (16 miles from Marietta, GA)
- 18 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 18 days ago
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and...
Guest Experience Manager - Signia by Hilton Atlanta
- Atlanta, GA (16 miles from Marietta, GA)
- 30+ days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 30+ days ago
, budget and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Oversee daily operations in all Guest Services departments...
- Cartersville, GA (23 miles from Marietta, GA)
- 90+ days ago
- Cartersville, GA (23 miles from Marietta, GA)
- 90+ days ago
Essential Job Functions: Promote and maintain efficient and courteous service to customers at all times to ensure that "No more than two customers waiting in line" policy is always followed....
- Atlanta, GA (16 miles from Marietta, GA)
- 23 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 23 days ago
FRONT DESK SUPERVISOR ATLANTA, GA APPLY SHARE Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service...
Front Desk Manager - The Candler Hotel, Atlanta
- Atlanta, GA (16 miles from Marietta, GA)
- 25 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 25 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- Alpharetta, GA (19 miles from Marietta, GA)
- 25 days ago
- Alpharetta, GA (19 miles from Marietta, GA)
- 25 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Front Desk Supervisor - R-0064668
- Atlanta, GA (16 miles from Marietta, GA)
- 25 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 25 days ago
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
- Atlanta, GA (16 miles from Marietta, GA)
- 28 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 28 days ago
Act as a link between guests and hotel management. Attend meetings with management to discuss problems and strategies for improvement....
Front Desk Supervisor - Ellis Hotel
- Atlanta, GA (16 miles from Marietta, GA)
- 30+ days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 30+ days ago
Balance cost controls with exceptional guest service and associate satisfaction. Maintain STRICT key controls and safety and security standards....
- Atlanta, GA (16 miles from Marietta, GA)
- 30+ days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 30+ days ago
Front Desk Supervisor Full-Time Le Meridien Atlanta Perimeter Atlanta, GA A property of: Shaner Hotel Group Posted about 3 hours ago SHARE THIS JOB JOB DETAILS Job Description Be available to work...
Demographic Data for Marietta, GA
Moving to Marietta, GA? Find some basic demographic data about Marietta, GA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Marietta, GA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Marietta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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