Front Office Manager Jobs in Atlanta, GA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Experience Manager - Signia by Hilton Atlanta
- Atlanta, GA
- 10 hours ago
- Atlanta, GA
- 10 hours ago
, budget and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Oversee daily operations in all Guest Services departments...
Front Office Supervisor - Waldorf Astoria Atlanta Buckhead
- Atlanta, GA
- 6 days ago
- Atlanta, GA
- 6 days ago
Must possess excellent guest service and problem resolution skills. Quality driven with a passion for excellence in guest service and satisfaction. Approachable, open minded and fair....
Front Desk Supervisor Full-Time Le Meridien Atlanta Perimeter Atlanta, GA A property of: Shaner Hotel Group Posted about 3 hours ago SHARE THIS JOB JOB DETAILS Job Description Be available to work...
Front Office Manager - Embassy Suites by Hilton Atlanta Buckhead
- Atlanta, GA
- 7 days ago
- Atlanta, GA
- 7 days ago
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
Oversee and support the Guest Services, Guest Relations, Group Sales, and Animal Interaction Desk Point of sale team members. 8....
The Front Office Manager should possess strong communication skills and demonstrate leadership abilities....
Ensures efficient, friendly, and professional guest registration, check-out, and telephone service; supervise front guest service agents to ensure that established procedures are followed....
Assistant Guest Service Manager
- Dunwoody, GA (16 miles from Atlanta, GA)
- 17 days ago
- Dunwoody, GA (16 miles from Atlanta, GA)
- 17 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Norcross, GA (16 miles from Atlanta, GA)
- 21 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 21 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to...
Job Overview: Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and...
Guest Experience Manager Location Massage Heights Atlanta Brookhaven Type Full Time Share this posting Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance...
Front Office Supervisor - The Candler Hotel, Atlanta
- Atlanta, GA
- 90+ days ago
- Atlanta, GA
- 90+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Atlanta, GA
Highest Education Level
Front Office Managers in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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