Front Office Manager Jobs in Connecticut
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Supervisor - Vernon, CT
- Vernon Rockville, CT
- 9 days ago
- Vernon Rockville, CT
- 9 days ago
Job Responsibilities Work collaboratively with the Front Desk Attendants to maintain the front of the house as a friendly, guest-oriented location for leisure and recreation. Ensure that staff...
Id : 573023, Title : Front End Manager - Balducci's Westport, CT, Category : Retail, Store Ops, RequisitionType : Professional, JobGrade : null, RequisitionId : ...095, ExternalPostedStartDate :...
Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front End...
performance to ensure adherence to hotel and franchise standards, hotel policies and established operating procedures Answers inquiries pertaining to hotel policies and services Perform functions of Guest...
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Night Audit Supervisor - Marriott Stamford Hotel & Spa
- Stamford, CT
- 24 days ago
- Stamford, CT
- 24 days ago
Night Audit Supervisor - Marriott Stamford Hotel & Spa Stamford, CT, USA Req #1407 Monday, February 17, 2025 The difference between being a good business and an amazing business can be found in...
Guest Services Supervisor Job Description Pay: At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations....
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met....
Hotel: Stamford Hilton 1 First Stamford Place Stamford, CT 06902 Front Office Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute:...
Position Focus: The Guest Experience Manager is the ambassador for all Schwarzman Center dining and reports to the Senior Guest Experience Manager. This position has responsibility of all aspects...
The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance....
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Connecticut
Highest Education Level
Front Office Managers in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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