Front Office Manager Jobs in Wilton, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Greenwich, CT (15 miles from Wilton, CT)
- 13 days ago
- Greenwich, CT (15 miles from Wilton, CT)
- 13 days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Front End Manager - Balduccis Westport, CT
- Westport, CT (7 miles from Wilton, CT)
- 27 days ago
- Westport, CT (7 miles from Wilton, CT)
- 27 days ago
Id : 573023, Title : Front End Manager - Balducci's Westport, CT, Category : Retail, Store Ops, RequisitionType : Professional, JobGrade : null, RequisitionId : ...095, ExternalPostedStartDate :...
Front End Manager - Balducci's Westport, CT
- Westport, CT (7 miles from Wilton, CT)
- 30+ days ago
- Westport, CT (7 miles from Wilton, CT)
- 30+ days ago
Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front End...
Front Desk Supervisor-The Opus, Westchester
- White Plains, NY (20 miles from Wilton, CT)
- 30+ days ago
- White Plains, NY (20 miles from Wilton, CT)
- 30+ days ago
Service associates and ensuring consistent quality customer service is delivered....
- Tarrytown, NY (22 miles from Wilton, CT)
- 60+ days ago
- Tarrytown, NY (22 miles from Wilton, CT)
- 60+ days ago
The Front Office Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the operation....
- Stamford, CT (11 miles from Wilton, CT)
- 90+ days ago
- Stamford, CT (11 miles from Wilton, CT)
- 90+ days ago
Hotel: Stamford Hilton 1 First Stamford Place Stamford, CT 06902 Front Office Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute:...
- New Canaan, CT (4 miles from Wilton, CT)
- 90+ days ago
- New Canaan, CT (4 miles from Wilton, CT)
- 90+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Demographic Data for Wilton, CT
Moving to Wilton, CT? Find some basic demographic data about Wilton, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Wilton, CT
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Wilton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Front Office
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Education Experience
- Employee Development
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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