Front Office Manager Jobs in Norwalk, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front End Manager - Balduccis Westport, CT
- Westport, CT (5 miles from Norwalk, CT)
- 11 days ago
- Westport, CT (5 miles from Norwalk, CT)
- 11 days ago
Id : 573023, Title : Front End Manager - Balducci's Westport, CT, Category : Retail, Store Ops, RequisitionType : Professional, JobGrade : null, RequisitionId : ...095, ExternalPostedStartDate :...
Front End Manager - Balducci's Westport, CT
- Westport, CT (5 miles from Norwalk, CT)
- 13 days ago
- Westport, CT (5 miles from Norwalk, CT)
- 13 days ago
Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front End...
Front Desk Supervisor-The Opus, Westchester
- White Plains, NY (18 miles from Norwalk, CT)
- 15 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 15 days ago
Service associates and ensuring consistent quality customer service is delivered....
Night Audit Supervisor - Marriott Stamford Hotel & Spa
- Stamford, CT (7 miles from Norwalk, CT)
- 24 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 24 days ago
Night Audit Supervisor - Marriott Stamford Hotel & Spa Stamford, CT, USA Req #1407 Monday, February 17, 2025 The difference between being a good business and an amazing business can be found in...
- Rye Brook, NY (14 miles from Norwalk, CT)
- 27 days ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 27 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Assistant Guest Experience Manager
- Fairfield, CT (8 miles from Norwalk, CT)
- 30+ days ago
- Fairfield, CT (8 miles from Norwalk, CT)
- 30+ days ago
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met....
- Westbury, NY (24 miles from Norwalk, CT)
- 30+ days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 30+ days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Tarrytown, NY (21 miles from Norwalk, CT)
- 45+ days ago
- Tarrytown, NY (21 miles from Norwalk, CT)
- 45+ days ago
The Front Office Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the operation....
- Stamford, CT (7 miles from Norwalk, CT)
- 60+ days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 60+ days ago
Hotel: Stamford Hilton 1 First Stamford Place Stamford, CT 06902 Front Office Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute:...
- Milford, CT (21 miles from Norwalk, CT)
- 90+ days ago
- Milford, CT (21 miles from Norwalk, CT)
- 90+ days ago
The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance....
- New Canaan, CT (4 miles from Norwalk, CT)
- 90+ days ago
- New Canaan, CT (4 miles from Norwalk, CT)
- 90+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Norwalk, CT
Highest Education Level
Front Office Managers in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Written Communication
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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