Front Office Manager Jobs in Norwalk, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Night Audit Supervisor - Marriott Stamford Hotel & Spa
- Stamford, CT (7 miles from Norwalk, CT)
- 14 hours ago
- Stamford, CT (7 miles from Norwalk, CT)
- 14 hours ago
Night Audit Supervisor - Marriott Stamford Hotel & Spa Stamford, CT, USA Req #1407 Friday, April 18, 2025 The difference between being a good business and an amazing business can be found in the...
- Fairfield, CT (8 miles from Norwalk, CT)
- 7 days ago
- Fairfield, CT (8 miles from Norwalk, CT)
- 7 days ago
We are looking for a Front Office Manager to lead our reception team and ensure an exceptional guest experience....
- Elmsford, NY (20 miles from Norwalk, CT)
- 12 days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 12 days ago
The Days Inn Elmsford is hiring for a Front Office Manager. Evening and Weekend availability is required....
- Woodbury, NY (21 miles from Norwalk, CT)
- 26 days ago
- Woodbury, NY (21 miles from Norwalk, CT)
- 26 days ago
Encourage, through role modeling and active support, a guest services team that readily accepts and adopts change....
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
- Greenwich, CT (11 miles from Norwalk, CT)
- 30+ days ago
- Greenwich, CT (11 miles from Norwalk, CT)
- 30+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Dobbs Ferry, NY (23 miles from Norwalk, CT)
- 30+ days ago
- Dobbs Ferry, NY (23 miles from Norwalk, CT)
- 30+ days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
- Westbury, NY (24 miles from Norwalk, CT)
- 60+ days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 60+ days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Norwalk, CT
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »