Front Office Manager Jobs in Greenwich, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
2025 US Open Guest Services Supervisor (Seasonal)
- Queens Village, NY (22 miles from Greenwich, CT)
- moments ago
- Queens Village, NY (22 miles from Greenwich, CT)
- moments ago
We are seeking Seasonal Guest Services Supervisors who will play an essential role in the US Open guest experience....
- Garden City, NY (21 miles from Greenwich, CT)
- 1 day ago
- Garden City, NY (21 miles from Greenwich, CT)
- 1 day ago
Guest Service Manager is responsible for overseeing Guest Services, Concierge, Valet Parking and Front Service staff to ensure customer satisfaction, quality service, compliance with company policies...
- Elmsford, NY (10 miles from Greenwich, CT)
- 1 day ago
- Elmsford, NY (10 miles from Greenwich, CT)
- 1 day ago
Resident Services Manager Harbor Group Management Company - 3.7 Elmsford, NY Job Details Full-time $30 - $33 an hour 16 hours ago Benefits Health savings account Paid holidays Disability insurance...
- Fairfield, CT (20 miles from Greenwich, CT)
- 5 days ago
- Fairfield, CT (20 miles from Greenwich, CT)
- 5 days ago
We are looking for a Front Office Manager to lead our reception team and ensure an exceptional guest experience....
- Elmsford, NY (10 miles from Greenwich, CT)
- 9 days ago
- Elmsford, NY (10 miles from Greenwich, CT)
- 9 days ago
The Days Inn Elmsford is hiring for a Front Office Manager. Evening and Weekend availability is required....
- Woodbury, NY (17 miles from Greenwich, CT)
- 24 days ago
- Woodbury, NY (17 miles from Greenwich, CT)
- 24 days ago
Encourage, through role modeling and active support, a guest services team that readily accepts and adopts change....
- Edgewater, NJ (23 miles from Greenwich, CT)
- 26 days ago
- Edgewater, NJ (23 miles from Greenwich, CT)
- 26 days ago
Guest Experience Manager at CAVA Guest Experience Manager at CAVA in Edgewater, New Jersey Posted in Other 2 days ago. Job Description: Guest Experience Manager(Hourly Manager) At CAVA, we make it...
- Fort Lee, NJ (22 miles from Greenwich, CT)
- 26 days ago
- Fort Lee, NJ (22 miles from Greenwich, CT)
- 26 days ago
City, State: Fort Lee, New Jersey The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests...
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Dobbs Ferry, NY (12 miles from Greenwich, CT)
- 30+ days ago
- Dobbs Ferry, NY (12 miles from Greenwich, CT)
- 30+ days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
- Westbury, NY (17 miles from Greenwich, CT)
- 60+ days ago
- Westbury, NY (17 miles from Greenwich, CT)
- 60+ days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Tarrytown, NY (12 miles from Greenwich, CT)
- 60+ days ago
- Tarrytown, NY (12 miles from Greenwich, CT)
- 60+ days ago
The Front Office Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the operation....
- Stamford, CT (4 miles from Greenwich, CT)
- 90+ days ago
- Stamford, CT (4 miles from Greenwich, CT)
- 90+ days ago
Hotel: Stamford Hilton 1 First Stamford Place Stamford, CT 06902 Front Office Manager Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute:...
Demographic Data for Greenwich, CT
Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Greenwich, CT
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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