Front Office Manager Jobs in Breckenridge, CO
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Manager - The Lodge At Breckenridge
- Breckenridge, CO
- 4 days ago
- Breckenridge, CO
- 4 days ago
Guest Services, Inc....
- Keystone, CO (10 miles from Breckenridge, CO)
- 19 days ago
- Keystone, CO (10 miles from Breckenridge, CO)
- 19 days ago
guest service de-escalation....
Front Office Manager- One Ski Hill Place/Crystal Peak Lodge
- Breckenridge, CO
- 21 days ago
- Breckenridge, CO
- 21 days ago
The Front Office Manager will resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions....
ID: 2025-25797 Position Type: Regular Full-Time Property : Hotel Alpenrock Outlet: Hotel Category: Front Desk & Guest Services Min: USD $25.00/Hr. Max: USD $25.00/Hr....
Front Desk Manager - The Lodge at Breckenridge
- Breckenridge, CO
- 60+ days ago
- Breckenridge, CO
- 60+ days ago
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer....
Demographic Data for Breckenridge, CO
Moving to Breckenridge, CO? Find some basic demographic data about Breckenridge, CO below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Breckenridge, CO
Highest Education Level
Front Office Managers in Breckenridge, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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