Front Office Manager Jobs in West Covina, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Orange, CA (20 miles from West Covina, CA)
- 3 days ago
- Orange, CA (20 miles from West Covina, CA)
- 3 days ago
service What are we looking for?...
- Rancho Cucamonga, CA (20 miles from West Covina, CA)
- 4 days ago
- Rancho Cucamonga, CA (20 miles from West Covina, CA)
- 4 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Orange, CA (20 miles from West Covina, CA)
- 4 days ago
- Orange, CA (20 miles from West Covina, CA)
- 4 days ago
Strong guest service orientation in order to ensure high guest expectations....
- Irvine, CA (24 miles from West Covina, CA)
- 8 days ago
- Irvine, CA (24 miles from West Covina, CA)
- 8 days ago
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job....
- Ontario, CA (16 miles from West Covina, CA)
- 8 days ago
- Ontario, CA (16 miles from West Covina, CA)
- 8 days ago
Ontario Airport Hotel & Conference Center Front Desk Manager Full-Time Ontario Airport Hotel & Conference Center Ontario, CA Posted about 3 hours ago SHARE THIS JOB JOB DETAILS Compensation:...
- Los Angeles, CA (18 miles from West Covina, CA)
- 10 days ago
- Los Angeles, CA (18 miles from West Covina, CA)
- 10 days ago
Services Operations Location The Westin Los Angeles Airport, 5400 West Century Boulevard, Los Angeles, California, United States, 90045 Schedule Full Time Located Remotely?...
- West Hollywood, CA (22 miles from West Covina, CA)
- 16 days ago
- West Hollywood, CA (22 miles from West Covina, CA)
- 16 days ago
Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations...
- Ontario, CA (16 miles from West Covina, CA)
- 17 days ago
- Ontario, CA (16 miles from West Covina, CA)
- 17 days ago
Our Hampton Inn & Suites Ontario is currently seeking an experienced, knowledgeable and independent-working Front Office Manager to lead the Front Office Team to surpass brand standards and Owner expectations...
Assistant Guest Services Manager
- Los Angeles, CA (18 miles from West Covina, CA)
- 23 days ago
- Los Angeles, CA (18 miles from West Covina, CA)
- 23 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
- Yorba Linda, CA (14 miles from West Covina, CA)
- 23 days ago
- Yorba Linda, CA (14 miles from West Covina, CA)
- 23 days ago
Position Overview: The Guest Services Supervisor will be responsible for overseeing the Bag Drop, Practice Facilities, and Cart Barn areas at Yorba Linda Country Club....
- Fullerton, CA (13 miles from West Covina, CA)
- 30+ days ago
- Fullerton, CA (13 miles from West Covina, CA)
- 30+ days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
- Long Beach, CA (24 miles from West Covina, CA)
- 45+ days ago
- Long Beach, CA (24 miles from West Covina, CA)
- 45+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (14 miles from West Covina, CA)
- 26 days ago
- Downey, CA (14 miles from West Covina, CA)
- 26 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Rancho Cucamonga, CA (20 miles from West Covina, CA)
- 27 days ago
- Rancho Cucamonga, CA (20 miles from West Covina, CA)
- 27 days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Garden Grove, CA (19 miles from West Covina, CA)
- 28 days ago
- Garden Grove, CA (19 miles from West Covina, CA)
- 28 days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
Demographic Data for West Covina, CA
Moving to West Covina, CA? Find some basic demographic data about West Covina, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in West Covina, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in West Covina, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Aloha POS
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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