Front Office Manager Jobs in Walnut Creek, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 8 days ago
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 8 days ago
Perform other duties as assigned by Director or Assistant Director or Front Office Manager Complete daily checklists of duties, to assure that appropriate reports are filed, and use analysis and judgment...
Overnight Front Desk Supervisor
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 15 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 15 days ago
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...
Resident Services Manager I - Coastside Senior
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 19 days ago
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 19 days ago
We are committed to creating an accessible, supportive environment. Mercy Housing is deeply committed to equity, diversity, and inclusion. At Mercy Housing, we believe every person has dignity and...
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 21 days ago
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 21 days ago
Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Resident Services Manager for our Permanent Supportive Housing Sites in San Mateo...
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 21 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 21 days ago
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 26 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 26 days ago
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 27 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 27 days ago
Responsibilities Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied....
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 30+ days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 30+ days ago
SCOPE OF WORK + TEAM Reports to Front Office Manager Perform special projects and other responsibilities as assigned. Participate in hotel committees, MOD program and task force assignments....
- Newark, CA (24 miles from Walnut Creek, CA)
- 30+ days ago
- Newark, CA (24 miles from Walnut Creek, CA)
- 30+ days ago
As Front Office Manager, you will work effectively as a team contributor on all assignments and independently....
Front Desk Supervisor Newark Staybridge Suites, Newark, CA, US 5 days agoFull Time
- Newark, CA (24 miles from Walnut Creek, CA)
- 45+ days ago
- Newark, CA (24 miles from Walnut Creek, CA)
- 45+ days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Newark, CA (24 miles from Walnut Creek, CA)
- 45+ days ago
- Newark, CA (24 miles from Walnut Creek, CA)
- 45+ days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 45+ days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 45+ days ago
We are seeking an experienced and dynamic Front Office Manager to lead our front desk team and deliver world-class guest experiences....
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 60+ days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 60+ days ago
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
- Fremont, CA (21 miles from Walnut Creek, CA)
- 60+ days ago
- Fremont, CA (21 miles from Walnut Creek, CA)
- 60+ days ago
Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests....
Demographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Walnut Creek, CA
Highest Education Level
Front Office Managers in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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