Front Office Manager Jobs in Tustin, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
FT Hotel Front Office Supervisor - $300 Hiring Bonus!
- Chino Hills, CA (15 miles from Tustin, CA)
- 2 days ago
- Chino Hills, CA (15 miles from Tustin, CA)
- 2 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to...
- Yorba Linda, CA (10 miles from Tustin, CA)
- 4 days ago
- Yorba Linda, CA (10 miles from Tustin, CA)
- 4 days ago
Position Overview: The Guest Services Supervisor will be responsible for overseeing the Bag Drop, Practice Facilities, and Cart Barn areas at Yorba Linda Country Club....
- Orange, CA (3 miles from Tustin, CA)
- 4 days ago
- Orange, CA (3 miles from Tustin, CA)
- 4 days ago
Strong guest service orientation in order to ensure high guest expectations....
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (22 miles from Tustin, CA)
- 7 days ago
- Downey, CA (22 miles from Tustin, CA)
- 7 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Garden Grove, CA (7 miles from Tustin, CA)
- 8 days ago
- Garden Grove, CA (7 miles from Tustin, CA)
- 8 days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
- Anaheim, CA (10 miles from Tustin, CA)
- 13 days ago
- Anaheim, CA (10 miles from Tustin, CA)
- 13 days ago
Life as a Front Office Manager: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules....
- Irvine, CA (4 miles from Tustin, CA)
- 14 days ago
- Irvine, CA (4 miles from Tustin, CA)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Fullerton, CA (10 miles from Tustin, CA)
- 15 days ago
- Fullerton, CA (10 miles from Tustin, CA)
- 15 days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
Resident Services Manager - Halcyon House
- Costa Mesa, CA (6 miles from Tustin, CA)
- 16 days ago
- Costa Mesa, CA (6 miles from Tustin, CA)
- 16 days ago
Summary of Position: The Resident Services Manager will assist and support the Community Manager in overseeing and managing the resident services aspects at each community, while always...
- Costa Mesa, CA (6 miles from Tustin, CA)
- 19 days ago
- Costa Mesa, CA (6 miles from Tustin, CA)
- 19 days ago
of operating supplies, and proactive monitoring of guest service scores and comments....
- Lake Forest, CA (11 miles from Tustin, CA)
- 19 days ago
- Lake Forest, CA (11 miles from Tustin, CA)
- 19 days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Anaheim, CA (10 miles from Tustin, CA)
- 30+ days ago
- Anaheim, CA (10 miles from Tustin, CA)
- 30+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Garden Grove, CA (7 miles from Tustin, CA)
- 30+ days ago
- Garden Grove, CA (7 miles from Tustin, CA)
- 30+ days ago
Front Office Supervisor 4.0 4.0 out of 5 stars 12015 Harbor Boulevard, Garden Grove, CA 92840 What's in it for you Insurance enrollment available from DAY 1! Paid time off available from DAY 1!...
- Anaheim, CA (10 miles from Tustin, CA)
- 45+ days ago
- Anaheim, CA (10 miles from Tustin, CA)
- 45+ days ago
Submit daily report to Guest Services Manager (written or verbal)....
- Anaheim, CA (10 miles from Tustin, CA)
- 45+ days ago
- Anaheim, CA (10 miles from Tustin, CA)
- 45+ days ago
Responding to and resolving guest service requests....
Demographic Data for Tustin, CA
Moving to Tustin, CA? Find some basic demographic data about Tustin, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Tustin, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Tustin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Motivating
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Education Experience
- Employee Development
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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