Front Office Manager Jobs in Santa Barbara, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Goleta, CA (4 miles from Santa Barbara, CA)
- 1 hour ago
- Goleta, CA (4 miles from Santa Barbara, CA)
- 1 hour ago
Assign and instruct guest service representatives in details of work. Observe performance and encourage improvement. • Greet guests immediately with a friendly and sincere welcome....
Serves as Guest Relations Manager and handles the tracking of service issues....
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
Requirements Main Responsibilities: Oversee all Guest Service Experience Operations, ensuring seamless guest experiences. Implement and maintain guest preference programs and service standards....
- Goleta, CA (4 miles from Santa Barbara, CA)
- 30+ days ago
- Goleta, CA (4 miles from Santa Barbara, CA)
- 30+ days ago
Front Office Supervisor Full-Time Sun Outdoors El Capitan Goleta, CA A property of: EOS Hospitality Posted 5 days ago SHARE THIS JOB JOB DETAILS Description The Front Office Supervisor is...
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
Demographic Data for Santa Barbara, CA
Moving to Santa Barbara, CA? Find some basic demographic data about Santa Barbara, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Santa Barbara, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Santa Barbara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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